Dedicated representative with motivation to maintain customer satisfaction and contribute to company success with skills and knowledge acquired.
Enthusiastic Developer of Good Relations w/Clients Conflict Resolution
Energetic Work Attitude Creative Problem Solver
Proficient w/handling Large Sums of Money Strong Organizational Skills
Assist supervisor with emails,coachings,listening and correcting agents call,and assisting agents that are on the phones
I got promoted straight out of training.
Dedication,going above and beyond expectations and not just doing enough to get by,empathy for clients,enthusiasm
October 2012 to August 2013
Process clients home and auto claims
November 2011 to February 2012
Debt collector, collecting on delinquent accounts
September 2007 to July 2010
2001 to 2004
Excellent Verbal and Communication Skills,microsoft programs,multi-line phone answering,client problem solving,credit card services
Cash Handling, Client Relations, Communication, 10-Key, Continuing Education, MS Word