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Stacy Bowen

Softlines Assistant Store Manager

Scarborough, ON

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Work Experience

Softlines Assistant Store Manager

Sears Holdings Corp
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Birmingham, AL
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2008 to 2011

• Managed a team of 8 sales associates and coordinated activities such as training and scheduling 
• Planned, directed and evaluated daily in store operations; reviewed daily transactions and budgets and monitored revenue and expenses 
• Coached and mentored staff to achieve required sales targets and developed plans to improve performance 
• Reviewed and maintained specified inventory and ordered merchandise as required 
• Identified and resolved problems which arose such as customer concerns and supply shortages 
• Prepared reports to provide updates to management regarding sales volumes, merchandise supplies and personnel concerns

Merchandise and Customer Assistance Lead

Sears Holdings Corp
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Birmingham, AL
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2005 to 2008

• Assisted associates with merchandising the sales floor 
• Organized and designed the sales floor utilizing planograms in order to showcase merchandise effectively and drive sales 
• Coached and mentored staff to achieve required sales targets and developed plans to improve performance 
• Assisted customers and provided information regarding the best products to suit customer needs 
• Organized scheduling for sales associates and resolved scheduling conflicts to ensure appropriate store coverage

In Store Support Lead

Sears Holdings Corp
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2001 to 2005

• Assisted customers and provided information regarding the best products to suit customer needs 
• Priced merchandise and posted signage for items on sale and clearance 
• Organized scheduling for sales associates and resolved scheduling conflicts to ensure appropriate store coverage

Visual Specialist

Sears Roebuck & CO
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1998 to 2001

• Dressed and accessorized mannequins for in store displays to market brands and increase sales 
• Ensured presentation standards and maintained overall fashion image

Education

Bachelor of Arts

University of Alabama -
Tuscaloosa, AL

Additional Information

Highlights of Qualifications 
• Possess 10 years of experience in customer service and retail management field 
• Excellent communication skills both verbal and written 
• Skilled in motivating and coaching staff to meet their sales targets 
• Adept at assessing customer concerns and presenting the appropriate solution 
• Proficient in MS Office including Word, Excel, Outlook