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Tara Burke

Customer Service Representative

Troy, NY

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To obtain employment where I can utilize my experience and skills.

Work Experience

Customer Service Representative

Snelling Staffing
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Albany, NY
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November 2010 to February 2011

Answered inbound calls regarding making fingerprinting appointments 
Scheduled fingerprinting appointments

Scheduler

Snelling Staffing
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Albany, NY
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May 2010 to May 2010

Scheduled Certified Field Agents for assignments 
Outlined assignment details to Certified Field Agents

Customer Service Representative

Affiliated Computer Services
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Albany, NY
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March 2006 to February 2010

Answered inbound calls regarding child support 
Documented information discussed and provided

Mail Processor

Computer Science Corp
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East Greenbush, NY
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November 2005 to January 2006

Counted and opened mail 
Sorted and screened incoming Medicare Part D applications 
Batched and logged applications to be screened

Teachers Assistant

Commission on Economic Opportunity
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Troy, NY
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March 2002 to May 2005

Caring for the needs of children between the ages of 3 and 4 years old 
Maintaining a safe and comfortable environment for children 
Implementing lesson plans and activities for children in my care

Cashier

Stewarts
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Troy, NY
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April 2001 to June 2001

Assisted customers with paying for purchases 
Stocking of cooler and non perishables 
Selling and paying out Lotto

Overnight Cashier

Dunkin Dounuts
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Cohoes, NY
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February 2001 to April 2001

Prepared doughnut and bagels for nightly service. 
Prepared customers coffee and food orders. 
Maintained a clean and sanitary work space

Deli Clerk

Price Chopper
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Latham, NY
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February 2000 to January 2001

Slicing deli meats and cheeses to customers order 
Cleaning and stocking deli case 
Preparing special order trays and platters

Cashier/Sales Associate

Wal-Mart
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Latham, NY
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September 1994 to April 1998

Maintained sales floor in ladies apparel, stocking and ordering 
Assisted customers in finding products 
Customer service desk, layaway, front end and snack bar cashier

Education

early childhood education

Hudson Valley Community College -
Troy, NY

1994 to 1996

Diploma

Lansingburgh High School -
Troy, NY

1990 to 1994