Obtain a customer service related position that will utilize and build upon the skills I
Senior Pet Care Specialist
August 2014 to Present
Supervised a team of nine people.
Delegated the daily tasks amongst the team.
Implemented procedures to improve efficiency and accuracy.
Used coaching techniques to develop the skills of the team.
Provided care to pets in our facility.
Greeted customers and checked their pets in.
Used suggestive selling techniques to acquire additional services for pets in our care.
Assisted customers with locating items in the store.
September 2013 to June 2014
Cashier/Petshotel Petcare Specialist
May 2008 to September 2013
Customer Service Representative
October 2007 to May 2008
Associate's in Accounting
• Transferred potential clients to proper departments
• Acquired potential clients using sales techniques via telephone
• Demonstrated excellent customer service skills.
• Demonstrated teamwork
• Trained new hires.
• Suggested and sold extended warranties.
• Performed returns and exchanges.
• Assisted customers with locating items that would fit their needs.
• Provided care to pets boarded in the facility.
• Efficient at Microsoft Word and Excel.
• Efficient at multitasking and maintaining accuracy.