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Internship

Office Support Pro

Tucker, GA

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I have experience working with the public and diverse populations. I have over 2 years working in office support positions. I am looking for a position either in an office support role or customer service.

Work Experience

Internship

Department of Social Services
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September 2010 to May 2011

- Assisted case investors with intake interviews 
- Provided resources from different community organizations to clients 
- Reviewed guardianship cases 
- Updated SSTA/IHAS registry list 
- Presented cases to panel for departmental referral

Receptionist

Exquisite Hair Designs
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Baltimore, MD
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July 2009 to August 2010

- Greeted customers in a professional manner 
- Provided clerical duties to include scheduling appointments and maintaining inventory 
- Handled cash and banking transactions

Sales & Customer Relations

DSW Shoe Warehouse
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Towson, MD
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July 2008 to May 2009

- Provided professional consulting and assistance with customers' purchases to ensure a pleasant shopping experience 
- Demonstrated ability to handle cash transactions quickly 
- Maintained upkeep of facility and inventory control of product and equipment

Event Planner/Office Assistant

Jeepers
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Baltimore, MD
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May 2005 to August 2007

- Handled data entry and maintenance of confidential files for employee payroll 
- Resolved administrative problems and inquiries 
- Served as point of reference for event scheduling and event inquiries; coordinated and managed various group events and parties

Education

Bachelors of Science in Social Work

Bowie State University
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Bowie, MD

Skills

customer service, human services, MSOffice, Photoshop, Dreamweaver, Flash Outlook, Access