Innovative and enthusiastic marketing graduate with marketing and retail sales experience including strong customer service skills and emphasis on in-store merchandising. Highly responsible and dependable individual with instinctual ability for marketing and business solutions.
August 2008 to Present
Responsible for marketing assistance, customer service, inventory control, database entry, multi-line phone, filing, and mail distribution.
January 2010 to August 2010
Utilized inbound/outbound calls to market company's services and profiled prospective clients to provide quality leads. Trained new members of my team on CRM Software and on effective product presentation techniques, resulting in improved team results.
Retail Sales Associate
October 2007 to May 2008
Provided direct customer service utilizing positive interactions and presented specific promotions targeted to mall businesses. Reorganized store sets to promote new merchandise. Maintained accurate inventory to prevent shrinkage.
December 2002 to August 2003
Sold and designed custom frames and art accessories through direct interactions with customers and executed to maximize every potential sale with product suggestions. Responsible for customer service. Established strong customer relationships and built repeat business. Processed payment transactions and cash handling.
Bachelors of Business Administration in Marketing
COMPUTER SKILLS: Proficient in Microsoft Word, Access, Excel, Power Point, and CRM Software via Salesforce.com