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Field Applications Specialist / Trainer

Salt Lake City, UT

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Work Experience

Molecular Field Applications Specialist

BD DIAGNOSTICS
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April 2012 to September 2013

Primary technical field contact for medical technologist customers on PCR instruments in the West Region in clinical laboratories. Perform customer trainings, provide data analysis & validation support 
• Manage troubleshooting issues related to user's technical skills on assay design: efficiently advise research customers on correct optimization of PCR protocols for Influenza A/B and GBS studies 
• Support sales efforts through technical presentations and demonstrations: instrumental in helping close the sales of new equipments at two key accounts in California and Utah 
• Develop positive relationships with customers and sustain customer retention: credited with retaining one major client who had threatened to cancel their sales contracts

Cytometry Field Applications Specialist

BECKMAN COULTER
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August 2009 to September 2011

Provide customer support on flow cytometry instruments and software throughout the US. Responsible for new installations and troubleshooting support in clinical and life science laboratories 
• Develop efficient processes for cell-based assays applications and for QC calibration on the Quanta instrument: greatly improve customer test results 
• Act as a key contributor of the sales team: drive revenues of reagents sales by 5-10% by strongly advocating Beckman Coulter's reagents to all existing customers

Senior Research Scientist

IDAHO TECHNOLOGY
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2000 to 2008

Successfully develop new fluorescent real-time PCR dyes and oligonucleotide probes, design and optimize SNP genotyping assays for the detection of genomic diseases such as cystic fibrosis 
• Increase Idaho Technology revenue by more than 10% with the development of the LC Green dyes®, the first PCR dyes for high-resolution melting real-time PCR instruments HR1 and Light Scanner 
• Save company $50000+ by synthesizing and assaying various molecules under tight deadline to secure a European patent for the oligonucleotide system SimpleProbes® 
 
TECHNICAL SKILLS

Education

Ph.D. in ORGANIC CHEMISTRY

Ohio State University -
Columbus, OH

B.S.

School of Industrial Chemistry

Skills

Biological techniques: real-time PCR, high resolution melting, DNA detection and extraction, Southern blots, ELISA, flow cytometry, protein purification, gel electrophoresis • Chemistry techniques: HPLC, ion chromatography, UV/Vis spectroscopy, fluorescence, Mass Spectrometry, FT-IR, NMR, GC, drug synthesis and laboratory studies, AA, chemical sensors

Additional Information

• Book Chapter: “High-resolution melting analysis for scanning and genotyping”. Real-time PCR, Dorak MT Editor, 2006 p. 155, Taylor & Francis, NY