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Fatimah Abdullah

Dedicated

Trenton, NJ

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To assist and provide support to individuals, while maintaining professional relationships

Work Experience

Receptionist/Administrative Assistant

Safe care health
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Mercerville, NJ
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May 2016 to Present (1 month)

*organize medical records 
*coordinate front desk 
*plan, direct, control the client intake support functions. 
*coordinate systems & procedures with medical records,data entry,& personnel functions to ensure efficiency & accuracy in operations. 
*process paperwork for direct care staff 
*Open & close office.

Direct Support Professional

Ed haas
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Pennington, NJ
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July 2015 to April 2016 (9 months)

Responsibilities 
*Medication Reminders 
*Meal Prep  
*Companionship  
*Incontinence care  
*Grooming  
*Dress/Undress  
 
Skills Used 
Direct support

Caregiver/Personal Assistant

Comfort keepers
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Hamilton, NJ
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July 2014 to June 2015 (11 months)

Responsibilities 
Responsibilities 
*Lt.Housekeeping 
*Transportation 
*Meal Prep 
*Companionship 
*Incontinence care 
*Grooming 
*Exercises 
*Errands 
*Dress/Undress 
 
Accomplishments 
Helping Others in Need of assistance 
 
Skills Used 
Cooking,Grooming,Feeding

Call Center Representative

Educational Testing Services
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Ewing, NJ
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December 2012 to May 2014 (1 year, 5 months)

*Responded to routine customer inquires via phone and email using scripted responses.  
* Documented all call details into case management system.  
* Adhered to call center compliance metrics and service level agreements.  
* Provided world-class service to customers in an accurate, efficient, and professional manner.  
 
Accomplishments 
Always fast paced & accurate 
 
Skills Used 
Typing,call center,customer service

Customer Service Representative

Macy's
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Lawrenceville, NJ
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February 2012 to September 2012 (7 months)

*Helped customers with Shopping 
*Provided A Positive Shopping Experience 
*Rung Customers Up 
*Greeted Customers

Teacher Assistant/Floater

The learning experience
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Lawrenceville, NJ
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April 2011 to September 2011 (5 months)

* assisted the Lead Teacher with the care and education of children. 
* supervise children during toileting, lunch, and naptime 
* maintain the cleanliness and safety of the facility and classroom 
*assisted lead teacher with arts and crafts

Teachers Assistant

EducationWorks/NJ After 3
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Trenton, NJ
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September 2008 to February 2011 (2 years, 5 months)

* Assisted in teaching and learning activities. 
* Developed Daily lesson plans 
* Maintained Communication with children, parents, & Staff. 
*Distributed breakfast,Snack,Lunch 
*Assisted in parent teacher conferences

Education

High School Diploma in All

Trenton Central High School -
Trenton, NJ

2007 to 2011