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Richard Botto

Middleware Change Manager/Project Manager/Architect at Sanofi-Aventis Pharmaceuticals


Highly motivated and proficient Architect and Project Manager experienced in network administration, security administration, and web platform hosting in Telecommunications and pharmaceutical environments. A Dependable self-starter with a thorough understanding of customer service. Extensive experience with large scale, high availability systems with strict quality control procedures including FDA Validation, GxP, IQ, and Change Management.

Work Experience

Middleware Change Manager/Project Manager/Architect

Sanofi-Aventis Pharmaceuticals
Bridgewater, NJ

January 2007 to Present

• Architecture and deployment of .NET, SharePoint, and Domino web hosting platforms and services for Pharma Operations. 
• Provided .NET support for Middleware Intel IIS7, 6 and Microsoft SharePoint platforms for over 450+ servers. SharePoint-2010 Beta testing. ClassApps Survey Deployment. 
• Designed and architected new Middleware Services solutions for customers. 
• Responsible for coordinating all Middleware team change records for various web hosting platforms and applications, executing technical approvals, and facilitating business approvals. 
• Responsible for resource management and project management of all Middleware Services IS Solution Requests. 
• Represented Web changes at Change review board meetings, Validation and Quality review and change procedures. 
• Developed and ran monthly Middleware team KPI reports for team metrics on tickets resolved, time to closure, queue support, projects, changes executed, and web hosting Uptime. 
• Organized and provided KPI report data in a comprehensive SharePoint application. 
• Project managed the coordination and deployment of an 18-server Blade SharePoint platform including administration, rollout, and support. 
• Maintained server support lists and CMDB updates. 
• Provided technical expertise and tier 2 and 3 support for customer facing and Intranet website issues by working with Developers and Brand teams. 
• Ensured the consistency and maintainability of existing web applications by creating, maintaining, and enforcing standards/procedures. 
• Developed skills in SharePoint Installation, Configuration, Architecture, Site Template Customization, Site Definition Customization, Taxonomy, Content Management, Collaboration, Windows Workflow Foundation, Custom Web Parts, Reports, Business Data Catalog, Search, InfoPath Forms Server, Master Pages, Content Types, Excel Services. 
• Maintaining 400+ servers in an Active Directory environment, ensuring that each server has 100% uptime. 
• Assisted in the research and integration of new technologies into the web architecture (both web applications and infrastructure components) to promote business and IT strategic initiatives. 
• Provide administration, maintenance and support of web sites, web servers and web applications with client and system support, including off hour coverage. 
Environment: SharePoint MOSS 2007, MS SQL Server, IIS 5.0 and IIS6.0, Windows 2003, Windows 2000 Advanced Server, Windows XP workstations. WebTrends 8.1a, VM ware, Akamai media, RepliWeb, SMS.

Web Team Architect/Team Lead/Project Manager

IBM Global Services
Bridgewater, NJ

June 1999 to December 2006

• Completed a six month Separation of Control (SOC) project to separate Sanofi-Aventis Science and Medical Affairs (SMA) department IT infrastructure and services from Pharma Operations. 
• Team leader for Change Management, Release Management, and Web/Middleware technology areas. 
• Project work included Process discovery, personnel interviews, technology identification, for new designs of the SMA Data Center Operations (DCO). 
• Designed and deployed a new Change Management environment for SMA. 
• Designed new Windows and Unix Release Management Processes. 
• Designed a new Web/Middleware environment. 
• Project Managed all tasks involved, process design, Visio diagrams, architecture review, customer presentations, and the final deliverable documentation for SOC. 
• Primary role was Site Team leader for Web administration team installing, configuring, deploying, and managing 300+ North American Sanofi-Aventis IIS Webservers. 
• Integration of Sanofi and Aventis Web Infrastructures during Merger. 
• Member of Server move and consolidation project to move servers to new Datacenter. 
• Member of Web Architecture team that developed a new Web Farm environment utilizing Windows-2003 servers running IIS6, Cisco CSS Load-balancing, and RepliWeb software in a new validated server environment. 
• Developed Web Farm standards, guidelines, security models, and best practices. 
• Tier-1, 2, and 3 support structures for all IIS and Websphere Web hosting services, applications and servers for Sanofi-Aventis Pharmaceuticals North America. 
• Ran Project management of Web hosting Projects. 
• Designed and implemented Y2K support. 
• Managed Validation and Change Control Process for all IQ/OQ (including Validated Webserver design and support). 
• Technologies utilized include: IIS5/6, SharePoint 2007, Siteserver, RepliWeb, IIS Web security, APAR security patch management, business continuity planning, .NET, Oracle, SQL Server, Norton Antivirus, and Websphere V5. 
Environment: Microsoft Windows NT/2000/2003 Server, IIS 5/6, Microsoft Office SharePoint-2007.

Lotus Notes/Domino Architect and Team Lead

BASF Corporation/Knoll Pharmaceuticals
Mount Olive, NJ

April 1997 to May 1999

• Lotus Notes/Domino Team Lead for BASF Corporate Headquarters in Mt. Olive 
• Completed a Notes Mail project deploying a 16,000+ user Lotus Notes/Domino Mail migration. 
• Infrastructure Design, Deployment, and Support of all BASF NT/Notes Servers 
• Daily database administration 
• Daily server administration 
• Responsible for Web application administration, Messaging, disaster recovery 
• Continuous server performance monitoring. 
• Developed Notes R5 evaluation criteria and ran a pilot. 
• Researched and deployed Server monitoring and admin tools. 
• Designed and implemented Y2K support. 
• Implemented Compaq SMP high availability Lotus Notes clusters. 
• Trained site Notes administrators and documented procedures. 
• Supported deployment of NT workstations running Notes R4.5 and Notes Mail 
• Deployed and supported Notes applications for Corporate Headquarters. 
Environment: Microsoft Windows NT Server, Lotus Notes Server, Domino Server.

Lotus Notes/Domino Architect and Team Lead

Basking Ridge, NJ

August 1995 to March 1997

• Team Leader for CSB Lotus Notes team. 
• Designed and deployed a fifteen server nationwide NT/Notes/Domino network. 
• Migrated all servers and 2000 clients from R3 to R4. 
• Responsibilities included all central NT Server administration, Central Notes administration, and access control and security for Notes databases. 
• Evaluated, tested, and piloted Lotus Domino web server. 
• Trained regional system administrators 
• Reviewed central admin software for NT Servers and Notes Servers. 
• Documented all server procedures. 
• 1996 Centennial Olympics - Atlanta, GA - July 1996, Installed and configured a NT/Notes server and network for the AT&T Vice President in charge of Olympic marketing of the AT&T Global Olympic village, Atlanta, Georgia. 
• AT&T Alascom - Anchorage, Alaska - August 1996, Installed, configured, and tested a NT/Notes server for AT&T Alascom in Anchorage, Alaska. Connected server to AT&T UGN network and rest of AT&T's CSB Notes network. 
Environment: Microsoft Windows NT Server, Lotus Notes Server, Domino Server.

Lotus Notes/Windows NT Administrator

AT&T Global Information Systems
Piscataway, NJ

December 1994 to August 1995

• NT/Lotus Notes team member responsible for designing, configuring, testing, and deploying a twelve server nation-wide NT/Lotus Notes network. 
• Work consisted of Pre-configuring and installing all servers in NJ then deploying to regions throughout the continental United States ATT CSD locations. 
• Responsible for configuring high availability SMP NCR 3455 servers running Microsoft NT Server, and Lotus Notes Server for NT. 
• Supported NT/Notes platform after deployment. 
Environment: Microsoft Windows NT Server, Lotus Notes Server.

Novell Netware/IBM LAN Server/Lotus Notes Administrator

Sandoz Pharmaceuticals
East Hanover, NJ

March 1991 to December 1994

• Designed, installed, tested, and supported a Global Netware 4.0 NDS Ethernet network Consisting of Compaq Proliant Model-2000 servers with Proliant subsystems using controller duplexing in NJ, Basel--Switzerland, and Frimley--England. 
• Designed, installed, and supported OS/2, Netware, and Lotus Notes LANs on a twenty nine building Token-Ring and Ethernet campus. 
• Provided connectivity for all users to the campus IBM 3090 mainframe and AS/400s via Token-Ring. 
• Installed and tested the first Lotus Notes server and network on the Sandoz campus. 
• Developed and tested a detailed OS/2 LAN Server disaster avoidance/recovery plan and designed and installed hot-running/spare servers. 
Environment: Novell Netware 3/4, IBM OS/2 LAN Server, Microsoft Windows NT Server, Lotus Notes Server.

Additional Information

Technical Skills: 
• Intel and multi-platform environments […] 
• Fail-Over/Load-Balanced high availability server architectures. 
• Microsoft office suite, Microsoft IIS 5/6/7, SharePoint-2007, Lotus Notes/Domino 8.5 
• Remedy Change and Problem Management Systems. 
• ISC2 CBK Information System Security trained. 
• Computer Validation trained. 
• Experienced in understanding of physical and logical server architectures for SharePoint. 
• Experienced in trouble shooting websites on IIS 6.0. 
• Thorough understanding of access control for web applications. 
Business Skills: 
• Experienced IT professional in responding to customer requests, designing and architecting solutions, providing problem determination and resolution. 
• Excellent written and oral communication and organizational skills. 
• Strong business analysis, planning, and coordination skills. 
• Flexible with a strong ability to handle the unexpected. 
• Especially skilled at building effective, productive working relationships with clients. 
• Exhibits first rate communication skills with all levels of end-users as well as co-workers. 
• Extremely comfortable gathering requirements, researching and evaluating alternative solutions and products, designing solutions and then guiding others to perform tasks. 
OEM/CERT - Holland Township PD, NJ  
New Jersey InfraGard – FBI Newark