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Store Sales Manager

Store Sales Manager

Rialto, CA

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Flexible and versatile: Able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to work in a diverse environments. Thrive in deadline-driven environments. Excellent team-building skills and excellent customer service.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Store Sales Manager

Harry & David
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September 2015 to January 2016

The Store Sales Manager is responsible for leading an effective store team that provides exemplery customer service to maximize sales and profitability. The Stores Sales Manager is also responsible for training and development, execution of corporate directives, and effective inventory management.

General Warehouse Worker

The Home Depot Warehouse
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McDonough, GA
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June 2015 to September 2015

YOW Department: Distribution Center associates are an essential part of The Home Depot s distribution network. They load and unload trucks, move material within the facility and from the loading platform by carrying, pushing, rolling or operating hand trucks, forklifts, hoists, motorized conveyors, or other material handling equipment. They safely operate forklifts or other machinery in order to complete tasks such as loading, unloading, sorting, staging, and transporting products. General Maintenance Distribution Center Associates paint, plaster and perform other building maintenance functions including minor plumbing and minor carpentry in order to maintain and repair facilities and react to maintenance related incidents, such as spills.

Assistant Manager

The Shoe Department
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February 2015 to September 2015

Key-holder- open and close store, runs sales floor and cash register. Handle all of customer service situations from returns to complaints by insuring quality and effectiveness. In charge of, receiving shipment weekly and getting merchandise out to sales floor. Leader to sales associates by making a positive work environment.

Store Sales Manager

Harry & David
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October 2014 to 2015

The Store Sales Manager is responsible for leading an effective store team that provides exemplery customer service to maximize sales and profitability. The Stores Sales Manager is also responsible for training and development, execution of corporate directives, and effective inventory management.

Assistant Manager

Inmotion Entertainment
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July 2013 to February 2014

Guides and audits the day to day activities of the store. Maintains and enforces company standards in regards to sales, inventory control, merchandising and operational activities. Make sure that all Inmotion policies and procedures are enforced. 
 
The Shoe Department June 2012 to July 2013Manager: 
Open and close store, runs sales floor and cash register. Handle all of customer service situations from return's to complaints by insuring quality and effectiveness. I'm responsible for utilizing every employee to their fullest potential, to excel in the work place. To provide a safe friendly, and stable work environment. To ensure customers get the greatest quality customer service experience from my-self and my staff. I make weekly schedules and daily assignments for employees, as well as overseeing all transfers, layaways, and refunds. I communicate with corporate/home office through a POS system. From that system I can order merchandise that is need or that I find more appropriate for that season. Also repairs, transfers, special orders, and new hire information is also communicated through computer system. 
 
The Shoe Department October 2011 to June 2012Assistant Manager: Key-holder- open and close store, runs sales floor and cash register. Handle all of customer service situations from returns to complaints by insuring quality and effectiveness. In charge of, receiving shipment weekly and getting merchandise out to sales floor. Leader to sales associates by making a positive work environment.

Stockroom Associate

The Children's Place
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July 2011 to January 2012

Unloaded merchandise off truck, folded, security tagged, and hung product in stock room in preparation for floor display. After product is hung as a team merchandise is taken out to sales floor in a timely and orderly fashion.

Automotive Technician

San Diego Job Corps
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January 2011 to April 2011

Conducted several routine oil changes on all types of model cars, also changed spark plugs, filters, lights, and performed small repair. Performed Brake Repair- check brake pad/lining and repaired if necessary. Ran Diagnostic- used scan tool to check and detect codes repair what is necessary.

Overnight Stocker

Toys "R" Us
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October 2010 to January 2011

Floor Assistant 
Restocked merchandise on shelf nightly in a timely and safe manor. Also helped set up new feature shops for the next morning. Floor Assistant: On sales floor face to face customer service.

Dishwasher

CiCi's Pizza
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June 2009 to July 2009

Team player by assisting in cleaning the facility and washing dishes 
Supervised the main floor by ensuring a clean and safe eating environment for each customer 
Prepared, set-up, and displayed food for each customer to have easy access to

Server

CiCi's Pizza
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October 2007 to January 2008

Team player by assisting in cleaning the facility and washing dishes 
Supervised the main floor by ensuring a clean and safe eating environment for each customer 
Prepared, set-up, and displayed food for each customer to have easy access to

Floor Assistant/Cashier

The Shoe Department
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February 2007 to May 2007

Assist guest on the floor with excellent customer service locating items 
Provided a pleasant shopping experience by providing answers to questioning about merchandise or the store 
Sale of merchandise

Lifeguard

The YMCA
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June 2006 to August 2006

Supervised children during outdoor activities 
Ensure the safety of each child during pool activities 
Lead children on hiking trips to the lake

Residential Counselor

Upward Bound
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July 2005 to August 2005

Supervised 8 high school males 
Developed daily activities 
Mentor to the high school students

Education

Vocational in Automotive Technology

Vocational Trade
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Imperial Beach, CA

2011 to 2011

Psychology

Valdosta State University
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Valdosta, GA

2007 to 2009

High School Diploma in General Education

Eisenhower High School
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Rialto, CA

2000 to 2004

Skills

POS (5 years), MS Office (10+ years), Customer Service (8 years)

Additional Information

Skills Summary 
. 9 years of Customer Service. Microsoft Office. General Office Skills. 
 
Job Corps Dorm Leader. Student Orientation Leader. 
 
References and letters of recommendation are available upon request