North Quincy, MA
To obtain a career in an administrative setting with growth opportunity.
Temporary Placement
November 2006 to May 2007
Pratt Diagnostic Center/ Pratt Dermatology-Patient Service Coordinator
Coordinated the needs of new patients at the Registration Office
Organized patient charts for physicians, including labeling, merging, and incorporating merged charts into new folders. Discarded and shredded old charts in accordance with HIPAA regulations.
Temporary Placement
October 2006 to November 2006
Patient Service Secretary
Supported 35 Doctors by registering new patient appointments and sending out welcome packets
Scheduled, rescheduled and cancelled patient appointments for Allergy, Rheumatology, and Spine
Scheduled X-rays and MRI appointments for patients using Percipio in the Hospital and other Brigham
locations
Entered information from patient encounter forms, such as medications, billing numbers and diagnostic
information
Patient Service Representative-Pediatric Unit
August 2006 to October 2006
Registered and booked new evaluations for Speech, Occupational and Physical therapies
Called for insurance verification, referrals and prescriptions for the different therapies
Collected Co-pays and self-pays for both Pediatric and Adult therapies and issued receipts
Temporary Placement
July 2006 to July 2006
Brigham & Women's Physicians Organization-Referral Clerk
Temporary Placement
May 2006 to July 2006
Lee & Levine Law Firm
Ropes & Gray Law Firm
Patient Service Coordinator
January 2006 to March 2006
IDX: Patient Registration, checked arrivals and processed cancellations and no-shows
Printed patient labels for procedures, collected signed and missing referral waivers
Assembled packets for various diagnostic procedures and performed various related duties
Temporary Placement
November 2005 to December 2005
Cushman & Wakefield
Justice Resource Institute
Barkan Management
October 2005 to November 2005
Regency Park Apartments
Managed the company's invoices and bills and distribution to proper personnel
Communicated with Maintenance and outside vendors to solve resident issues
Adjusted and maintained updated sheets of current residents in the building
Front Desk Agent
June 2004 to April 2005
Maintained a "bank" that reconciled daily
Recipient of Sonesta "Passion Points" for exemplary service
Performed ongoing duties of check-in and check-out
Controlled ongoing flow of incoming and outgoing calls when on PBX
Paged proper personnel by radio to guest rooms as needed
Front Desk Agent
May 2002 to June 2004
Maintained ongoing duties of check-in and check-out
Assisted in training new associates at the front desk
Assisted Select Guest Coordinator in uploading frequent guest applications into the Select Guest Database
Performed duties of the Select Guest Coordinator while she was on vacation
Volunteered to assist in night audit during the interviewing process of new associates
COMPUTER EXPERIENCE: Administrative Systems: Working knowledge of Access, Excel, Powerpoint, IDX, Precipio, BICS, Provation MD, PeopleSoft, Meditech, WebMD, Nehen, Footprints, Microsoft Outlook, Zebralink Printing Systems, Lotus Notes, CampusVue, Internet. Hospitality Systems: Micros, Visual One, Libica, Global Reservation System, Springer-Miller Select Guest Database, Sabre, Galaxy, and Pitney Bowes Mailing Machines
marketing
June 2007 to August 2007
Bachelor of Science in Hospitality Sales & Meeting Management
May 2002