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KIMBERLY CONLEY

Collection Specialist, & Post Judgment Collector

Houston, TX

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Seeking A Challenging Position As An Administrative Associate, Litigation Specialist or Collections Representative. Where there is growth and opportunity to utilize my organization skills.

Work Experience

Collection Specialist, & Post Judgment Collector

SHERIDAN JUDGMENT RECOVERY
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Alpharetta, GA
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April 2004 to September 2010

• Served as a liaison for potential client and office manager 
• Experience in handling confidential paperwork 
• Ability to take accurate phone messages and deliver messages promptly 
• Good customer-relations background 
• Updated the system to prepare legal documents 
• Use Applicable systems to manage all customer accounts 
• Carried out a full range of administrative and technical assistance to individuals and commercial customers primarily through telephone contact 
• Ability to work in a fast paced environment

Collection Specialist/Collection Manager

MAXWELL & ASSOCIATES
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Norcross, GA
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April 1999 to March 2006

• Assisted Collectors with resolving delinquent accounts 
• Preparing the DCR sheet for the collectors. 
• Performed multi tasks to increase department revenue. 
• Strategically handled all consumer inquiries, concerns 
• and issues. 
• Transmitted and prepared payroll time sheets for • Collectors. 
• Initiated second talk-offs to satisfy collections of delinquent accounts

Collection Specialist

ATTY AT LAW
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January 2003 to March 2005

• Copy and collate all projects (including confidential papers) 
• Successfully complete all jobs by time requested. 
• Re-evaluated Legal Judgment and Litigation documents 
• Initiated "rush procedure, " which guarantees "rush" copy projects of 1,000 pages or fewer will be completed within 30 minutes of submission; met all guaranteed deadlines 
• Won the quarterly "Employee Suggestion Award" for "rush procedure 
• Established a good payment option to stabilize accounts. 
• Efficiently locating consumers by utilizing skip tracing techniques. 
• Expedited consent orders, bankruptcy forms and legal correspondence.

Education

Vocational in Computer Technology

Vocational office

June 1986

Diploma

William A.Bass High School -
Atlanta, GA
Massey Business College -
Atlanta, GA