Clerk Typist II
January 2012 to August 2012
Essential responsibilities included: Preparing and maintained records and files. Provided clerical assistance for Licenses and Inspections, Zoning and License Boards. Responded to inquiries for accelerations, hearings and administrative changes. Scheduled hearings, answered general correspondence and provided information to the public. Answered customer complaints, received visitors and compiled summaries of posting logs.
Lead Residential Advisor
March 2007 to April 2011
Lutheran Settlement House ~ Phila, PA Lead Resident Advisor 3/07-04/11
Essential responsibilities included: Orderliness/safety of Jane Addams Place Shelter program and residents, attended and provided vital information to weekly Client Progress Reviews, disseminating all critical resident information, policies and procedures to RAs assigned to various shifts, assist new residents in completing Intake Packets, facilitated Community Meetings, taught HIV/Sexual Health Education/Prevention classes and dispensed/documented client's medication.
HIV Advocate II/Family Start
March 2007 to January 2009
Essential responsibilities included: Educating teenagers and women to improve maternal and child health/well being through direct service, community education and advocacy. Provided education, counseling and In-Home HIV testing to high risk women and their families on HIV/AIDS prevention, SIDS prevention and accessed cribs to needy families, assisted women in referrals and resources, in partnership with Philadelphia Workforce Development Corporation (PWDC).
November 2001 to May 2005
Essential responsibilities included: Generating sales, processing cresit card applications and providing superior customer service on the sales floor, fitting room, and cash register. Executed merchandish replenishment and visual presentation. Also responsible for securing store merchandise, inventory control with LTR Microcomputer, and stocking and cleaning the warehouse.
May 2002 to January 2004
Essential responsibilities include: Providing guidance to participants regarding social and recreational activities; administering medications and maintaining medical records and reports. Serving as a critical member of a multi-disciplinary support team assisting and coaching mentally handicapped adult residents toward independent living
Certificate in Medical Billing
Outstanding Customer Service skills, MicroSoft Office, Type 45wpm, Conflict Resolution, Arabic Language, Medical Billing, HIPPA/OSHA Compliant, ETO Solutions, CPT/ICD9 Coding, Employee Records and Benefits and Scheduling.