Virginia Beach, VA
2008 to Present
Virginia Beach, VA
G.E.M.S. Outreach, 2008-Present
Regulate Organization Policy for the center while mentoring, educating, and counseling young girls. Uphold the position of GEMS liaison, directly responsible for 25 young females. Organize and facilitate community service and development programs and deliver written and oral reports. Manage social media outlets for the organization; such as Facebook, update weekly status and weekly inspirational videos. Familiar with Twitter and Instagram. In the process of setting up an Instagram profile for the organization.
2008 to Present
Issues all receipts to customers, all billing is done through quickbooks. Maintain monthly records for Tax clients, such as track all real estate properties, repairs, taxes, and rentals/mortgages payments. Maintain payroll, and complete the 941's during the quarter. At years end, prepare the Profit & Loss Statements for each client.
Mail Center investor Support Rep
2014 to 2015
Process incoming investor correspondence, interpret hundreds of various work types for preparation and appropriate routing, and scan documents into the imaging system for account processing. Also perform additional responsibilities including securely and efficiently handling investor checks and processing incoming faxes, re-work queues, interoffice mail, and transfer of assets.
Security Investigator, Day&Zimmerman
2013 to 2014
Conducting background checks for a Nuclear Power Plant. Reviewing applicants' criminal, job and credit history over the past 7 years. Conducting extensive interviews with the applicant and references, and maintaining accurate spreadsheets
Foreclosure Specialist, LoanCare
February 2013 to October 2013
Monitoring foreclosure loans and ensuring that foreclosure actions on individual accounts are completed accurately and in a timely manner, according to investor/insurer, state, and regulatory guidelines, minimizing financial losses to the company. Monitored all HOA, & utility payments on foreclosed properties.
Security Clerk, General Dynamics
2011 to 2013
Prepare weekly reports, documenting the current status of all open security requests
•Accurate and efficient creation and maintenance of visit request from contractors and subcontractors
•Provided and updated ships access request on a daily basis
•Enforce government and company security policies, as well as provide direction and guidance with regard to these program security regulations
•Generate visit certification requests
•Participate in an active Security Awareness and Education Program
Sales/Customer service Agent, Verizon
2011 to 2012
Assisting customers with there billing statements, adjustments, adding new services; phone, internet, and tv products. Utilize companys websites and software; Windows xp, access, cofee, Focisnet, Outlook and many more.
Account Investigator, HRSD
2008 to 2010
Assisting customers with there statements, bill corrections, adjustments and credits. Also dispatching the AI's to turn on customers water, fixing any problems concerning there sewage. Utilize company websites and software; Windows Xp, Excel, Access and Outlook.
Benefits Administrator, EDS
2007 to 2008
Assisted in human resources, under direct supervision, handling policy and procedures. Specializing in grandfathered plans, pension plans, setting up payments, pension calculations, an as well as ongoing issues. Participants included active employees, and retirees. Utilize company websites (DBC, Clarify); windows Xp DB connect aspect teleset, lotus notes and outlook.