The opportunity to share the managerial and trainer experience with a growing company utilizing diverse skills and experiences including Retail Management, Lean Manufacturing, Kan Ban, 5 S, JIT, QIMU, TQM, ISO 9001, and SPC.
Area Sales Manager
November 1988 to Present
Responsible as area sales mgr for home/Furniture store team initiating the standard store presentations and the subsequent storage. Provide sales associates with support to help meet customer's needs. Work together with Store Manager, MTM's and Security to insure and well functioning and safe environment. Assist with customer related issues such as returns, complaints and/or special requests.
BBQ Hardware Warehouse Operation Supervisor
April 2008 to October 2010
Hired as Fiberglass Supervisor, responsible for spray gun operators and employees as fiberglass rollers. Also manage employees in the areas of development, implementation, maintenance, and inventory control. Management based on actual, projected usage, and need analysis. The second position was a promotion to BBQ Hardware Dept Supervisor. Responsible for Inventory Control researching shipment/paperwork discrepancies. Resolve scheduling or delivery issues/conflicts. Stock received merchandise into appropriate bin locations. Manage and maintain a good flowing, clean warehouse. All functions of Cycle Counting and Physical Inventories. Capable of handling a fast-paced environment.
Plant Manager, ABS
September 1999 to April 2008
Thermoplastics, Injection Molding, Extrusion) Quality Assurance Manager/Shipping and Receiving Manager, Service Manager.
The first responsibility was the Shipping and Receiving Manager for employees that handled the incoming, distribution, and functional warehousing of the material. The second position was a promotion to Quality Assurance Manager with responsibilities for development, implementation, and maintenance of Quality Assurance programs, such as included RVIA, and ANSI codes and standards. The third position was a promotion to ABS, Side walls, roof vacuum forming extrusion and Fiberglass Plant Manager with responsibilities for production, Injection Molding, development, implementation, maintenance, and inventory control for the main and off site plants. Last Promotion for service manager: Responsible for factory service operations, managed scheduling, service writing, quality, labor, and inventory. Generated cash through service sales to cover Service Department overhead, labor, and material costs for warranty repairs.
Material Service Cente Supervisor
January 1995 to July 1999
Material Service Center, Supervisor Responsible for the processing and storage of the complete records of all returned goods. Served as the coordinator for customer's charges and Supervisor of the customer service and MSC staff. Communicated with customers and provided solutions to problems related with returned goods. Responsible for corrective action and failure analysis for returned goods.
Owner and On-site Manager
February 1994 to January 1995
Handled payroll and operational cash flow accounting. Ordered food, beverages and operating supplies. Management based on actual & projected usage & need analysis. Conducted employee training, scheduling, and on-site supervision.
SR Quality Engineer Responsible for development, implementation, and maintenance
December 1980 to February 1994
Buena Park, CA.
SR Quality Engineer Responsible for development, implementation, and maintenance of Quality Assurance programs. Maintained the Statistical Process Control (SPC) programs and participation in SPC driven Corrective Action Steering Committees. Implementation, development and writing of Quality Assurance procedures and for test equipment maintenance and calibration. Prepared periodic charts, graphs, and reports to provide technical and research related support for all general manufacturing areas regardless of departmental boundaries. Oversaw and participated in periodic off-site as PQE supplier inspections and on-site supplier source inspections.
Riverside Leadership and Teambuilding
AS in Electronics & Math
BS in Industrial Technology at in Industrial Eng