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Amber Carter

Operator - Signius Communications

Houston, TX

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Seeking an entry-level Customer Service position.

Work Experience

Operator

Signius Communications
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September 2011 to Present

September2011-Present
◆ Answering incoming calls for numerous companies
◆ Typing and resolving customer issues.

Waitress

Chili's Bar & Grill
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Houston, TX
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May 2011 to September 2011

May 2011-September 2011
◆ Served food and beverage to customers
◆ Cash handling experience
◆ To-go area cashier

Customer Service Assistant

HEB Grocery
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Houston, TX
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June 2009 to January 2011

Assisted customers and made them feel welcomed.
◆ Volunteered for company sponsored community service projects.

Customer Service Representative

Kroger Company
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Houston, TX
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November 2008 to June 2009

Created ways to achieve more efficient use of supplies and products shelving space.
◆ Provided customer service and assisted co-workers as needed.

General Office Assistant

Law Office of Debra B. Norris, P.C
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Houston, TX
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December 2006 to June 2007

Education

Associate of Science in Social Sciences

Houston Community College -
Houston, TX

May 2012

Houston Heights High School -
Houston, TX

May 2009

Additional Information

Highlights of Qualifications

➢ Customer Service and cash handling experience, plus general office experience.
➢ Proficient using Microsoft Office Suite with the ability to quickly learn new applications and systems.