Program Director/Billing Coordinator
February 2006 to November 2007
Handled Outside Marketing, Events Planning, All Office Duties: Implementing and Maintaining Filing Systems, Answering Phones, Providing Program Information to Potential Clients, Handling and Placing Supply Orders, Prepared letters and Invoices, Dealing with Business Partners, Overseeing Staff and Programs Operations, Handling all types of customer payments, Interviewing and hiring potential staff members, Handling all aspects of customer billing, Enrolling new Students, Tours of the Studio, Completing Contracts, Following up and Solving Customer Concerns or Questions, Payroll, Approving Employee Time-Off requests, Overseeing Employee Timecards, Keeping and Maintaining a sufficient Supply of Business Supplies, Reconciliation of the Business Credit Cards and Budget, etc
Center Assistant Director
August 1995 to February 2005
Handled Marketing to Potential Clients, Tour prospective parents through the Center, Responsible for Facility Bookkeeping, Answering phones, Scheduling tours and Inspections, Interviewing, Hiring and training New Employees, Data Entry, Payroll Entry, Assist in Classroom as a Fully-Qualified Teacher when Staff is absent, Employee Performance Reviews, Approving and Denying Employee Time-off Requests, Scheduling, Cooking when needed, Food and Supply Ordering, Overseeing Parent-Teacher Communications, and assisting as a liason when needed. Helping Parents with ay questions or Concerns that may arise regarding their Childcare or Tuition Payments. ( I started working as a Teacher in the 2-yr. old Room, then moved to Infant and Toddler Rooms, Becoming the
Infant/Toddler Director. When an opening became available for a Management position, I was asked to step up to Assistant Director.)
August 1996 to May 1998
Campus Childcare Centers - Fresno, Ca.
Here I was responsible for Planning and Executing Daily Lesson Plans for the appropriate age group. Basic Childcare Duties Included: Diapering, Feeding, Preparing baby food, Bottles and Snacks, Circle Time Activities, Art Projects, Supervising outside play, Attendance Taking, Nurturing and Assisting in the Basic Growth and Development of each Child. (I worked here only during "In-School" periods).
High School Diploma
Child Development and Programing
*15+ years experience with working with children of all ages (including those with Special needs).
* 10 years Managing and Directing a Public Childcare Center.
* Excellent Computer and Office Management Skills, including, but not limited to: Filing, Data Entry, Payroll, Bookeeping, Scheduling, Typing, and Answering Phones.
* Great Customer Service Skills, eager and very quick to learn new things.
* Great asset to any team.