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Alfredia Cairatti

Facility Security Officer/Information Systems Security Manager

Middleburg, FL

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My goal is to obtain a job that can use my skills, enhance my knowledge, learn new and challenging tasks and technology, and be an asset to the company.

Work Experience

Customer Service Volunteer

St. Vincent Medical Center - Clay County
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Middleburg, FL
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October 2013 to Present

Responsibilities 
• Provide customer service to medical staff, patients, friends and families in the following areas: informational desk, surgical waiting, and medical records  
• Provide information needed to make patient’s visit less stressful while at the hospital  
• Work closely with sensitive information in medical records  
• Check for various forms completed within the patient's file according to the HIPPA 
• Verify information against listing(s) for application and visit accuracy 
 
Skills Used 
Customer Services

Facility Security Officer/Information Systems Security Manager

Logistic Services International, Inc. (LSI)
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Jacksonville, FL
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May 2006 to September 2013

• Self-starter, reliable, team-player and support multiple designated task at one time  
• Liaison between the Defense Security Services (DSS) and company 
• Developed and implemented the security education, technology plan, and training programs to 500+ employees 
• Developed and implemented company instructions, policies, plans and procedures  
• Reviewed security incidents, investigated and provided reports for appropriate corrective action  
• Conducted periodic security reviews and resolved findings by providing security training 
• Tracked and appended information into database  
• Procurement process completed for equipment, software and vendor services 
• Oversaw lifecycle management of hardware assets 
• Custodian for Government encryption devices and telephone (COMSEC and STU III) 
• Oversaw visitor control center, badges and accesses 
• Maintained relationships with vendors and service providers 
• Processed visit requests--both domestic and international, physical security provisions and safeguards  
• Controlled employee accesses to classified and restricted areas through badge accesses  
• Fingerprinted applicants for processing of clearance requests and sent to FBI center for processing 
• Reviewed SF85 (application for Common Access Card) and SF86 (application for clearance background investigation) for completeness and accuracy for background checks  
• Proficient in Government sites: JPAS, Industrial Security Facilities Database (ISFD), JCAVS, Electronic Questionnaire for Investigation Processing (eQIP), Electronic Facility Clearance System (e-FCL), Security, Training, Education and Professionalism Portal (STEPP) 
• Reviewed and composed US Government contractual form (DD Forms 254s, Contract Security Classification Specifications) 
• Experienced in security assessments  
• Tracked personnel and assets in database, pulling reports as needed 
• Tracked contracts in a spreadsheet  
• Completed building inspections 
• Security point of contact 
• Created a newsletter, brochures, letters, posted posters, certificates 
• Worked closely with FBI, NCIS, DSS agents and vendors dealing with security matters 
• Prepare event correspondence and mailings, meeting invitations; manage RSVPs; maintain contact lists

Network Systems Coordinator/Information System Security Manager

LSI, Inc.
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Jacksonville, FL
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November 2005 to May 2006

• Configured classified servers, using Microsoft operating systems for Windows 2003 and 2008 Server, Arc Serve Backup software, Symantec Backup Exec Software, Symantec Anti-Virus Console, Intrusion Detection systems, switches and routers  
• Configured users’ profiles, accesses, and computers using Microsoft Windows 95, NT, XP, 2000, 7 operating system(s); experience with Linux  
• Configured, reformatted hard drives and reloaded systems with operating system and hardware software as required for job  
• Provided helpdesk support to 500+ employees 
• Supported Accounting and HR department by updating database(s) with patches and updates on State regulations 
• Audited and monitored automated information systems  
• Provided general office operation support 
• Coordinated office space utilization (i.e. work station/ offices) and equipment (phones/PC’s) 
• Maintained and managed inventory of fixed assets 
• Setup projectors for meetings and took down setups 
• Setup phones for employees, toning and punching lines as needed 
• Helpdesk support for Human Resource and Accounting Departments, updating Deltek and Cognos software database using SQL 
• Restored files for employees 
• Backed up servers and computers nightly 
• Performs upgrades, sustains and maintains areas of network operations, such tasks associated with Exchange, Outlook, Active Directory, DHCP, WINS, DNS, VPN, SAN, backup and recovery, and security. 
• Experience implementing and managing Active Directory, network shares, printer management, and network applications. 
• Experience managing data backup solutions (e.g. Symantec Backup Exec). 
• Experience with C++, applications development; project definition, requirement specification, design, testing, implementation and maintenance 
• Experience with information, project, security, architecture and change management 
• Experience with operations and infrastructure support; database, systems software, server, capacity, storage and systems administration

Data Systems Coordinator (DSC)/Information System Security Manager

LSI, Inc
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Jacksonville, FL
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March 2001 to November 2005

Previous duties carried over to current job - Help desk support 
• Troubleshoot network problems 
• Implemented new and/or revised hardware and software 
• Established and performed preventive maintenance 
• Developed and maintained an inventory of IS assets 
• Maintain DELTEK database support for the Accounting and Human Resources Dept 
• Uploaded accounting and HR software and patches specific to departmental database(s) 
• Created and promulgated the System Security Plan and the System Procedure Plan(s)

Jr. System Analyst/Information System Security Officer

LSI, Inc.
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Jacksonville, FL
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March 1999 to March 2001

Responsibilities 
• Configured classified servers, using Microsoft operating systems for Windows 2003 and 2008 Server, Arc Serve Backup software, Symantec Backup Exec Software, Symantec Anti-Virus Console, Intrusion Detection systems, switches and routers  
• Configured users’ profiles, accesses, and computers using Microsoft Windows 95, NT, XP, 2000, 7 operating system(s); experience with Linux  
• Configured, reformatted hard drives and reloaded systems with operating system and hardware software as required for job  
• Provided helpdesk support to 500+ employees 
• Supported Accounting and HR department by updating database(s) with patches and updates on State regulations 
• Audited and monitored automated information systems  
• Provided general office operation support 
• Coordinated office space utilization (i.e. work station/ offices) and equipment (phones/PC’s) 
• Maintained and managed inventory of fixed assets 
• Setup projectors for meetings and took down setups 
• Setup phones for employees, toning and punching lines as needed 
• Helpdesk support for Human Resource and Accounting Departments, updating Deltek and Cognos software database using SQL 
• Restored files for employees 
• Backed up servers and computers nightly 
• Performs upgrades, sustains and maintains areas of network operations, such tasks associated with Exchange, Outlook, Active Directory, DHCP, WINS, DNS, VPN, SAN, backup and recovery, and security. 
• Experience implementing and managing Active Directory, network shares, printer management, and network applications. 
• Experience managing data backup solutions (e.g. Symantec Backup Exec). 
• Experience with C++, applications development; project definition, requirement specification, design, testing, implementation and maintenance 
• Experience with information, project, security, architecture and change management 
• Experience with operations and infrastructure support; database, systems software, server, capacity, storage and systems administration 
 
Accomplishments 
"Superior" rating for security awareness program from Defense Security Service  
 
Skills Used 
• Configured classified servers, using Microsoft operating systems for Windows 2003 and 2008 Server, Arc Serve Backup software, Symantec Backup Exec Software, Symantec Anti-Virus Console, Intrusion Detection systems, switches and routers  
• Configured users’ profiles, accesses, and computers using Microsoft Windows 95, NT, XP, 2000, 7 operating system(s); experience with Linux  
• Configured, reformatted hard drives and reloaded systems with operating system and hardware software as required for job  
• Provided helpdesk support to 500+ employees

Authorware Programmer

LSI, Inc
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Jacksonville, FL
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June 1998 to March 1999

Created and programmed courseware material for US Government contracts using Macromedia Authorware 
--Programming software

Administrative Assistant to Aircrew Dept Director

LSI, Inc
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Jacksonville, FL
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March 1998 to June 1998

Tracked contract delivery orders for completion of Government requirements 
• Closed out contracts via submission letters to the US Government, 
• Responded to contractual related material during the life of the contract, verification of completed tasks on delivery 
orders 
• Tracked various tasks on delivery order in various departmental contracts dealing with the US Government 
• Scheduled travel and made hotel reservations for employees and Director of Surface Warfare

Executive Assistant

SM&T
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Patuxent River, MD
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1994 to 1997

Supported two Naval Air Warfare Center Aircraft Division Directors 
• Arranged travel accommodations 
• Updated various reports 
• Typed letters and memos as needed 
• Pulled reports and postings 
• Ordered office supplies, etc.

Contract Analyst

Booz Allen And Hamilton
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Patuxent River, MD
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1989 to 1990

Worked with contracts, tracking financial charges from subcontractors 
• Analyzed and computed charges listed on contract balancing charges 
(Military spouse transferred to NAS, Brunswick, Maine)

Executive Secretary

Maryland Mortgage Company
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River, MD, US
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1989 to 1989

Personal assistant to owner of company 
• Managed office that consisted of six to ten sales personnel 
• Processed various mortgage forms, contracts, etc. 
• Arranged travel accommodations and meeting 
• Interviewed, hired and released employees 
• Trained new receptionist 
• Typed letters and memos as needed 
• Interacted with customers.

Administrative Assistant to Director

Independent Life Company
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Jacksonville, FL
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1987 to 1989

Performed various administrative duties, which included typing letters, memos, reports 
• Arranged travel accommodations for Director and several lower management personnel 
• Retrieved computer reports and posted when needed for Independent Life Company. (Reason for leaving: Military spouse transferred to Naval Air Station, Patuxent River, MD.)

Education

Certificate of Completion in Certified Ethnical Hacking (CEH)

New Horizon Computer Learning Center -
Jacksonville, FL

2014 to 2014

Certificate of Completion in Certified Information Systems Security Professional (CISSP)

New Horizon Computer Learning Center -
Jacksonville, FL

2014 to 2014

Certification Certificate in CompTIA Security+ ce

FSCJ -
Jacksonville, FL

2013 to 2013

Bachelor of Science in Computer Information Systems

Columbia College -
Jacksonville, FL

May 2010

Applied Science in Computer Information Administration

St. Johns River Community College -
Orange Park, FL

June 2006

Additional Information

SKILLS 
Skills include Microsoft Office programs such as Office, Outlook, Excel, Powerpoint, Publisher, etc., Microsoft Windows 
operating systems such as: XP, NT, 98, 2000, 2007, Microsoft Server 2000, 2003 and 2008 and Exchange, Symantec Backup 
Executive Software and Linux.