My goal is to transition into a new career.
January 2012 to Present
Tennessee Detention Facility - Mason, TN
Created, organized and maintained files, daily case notes and electronic databases.
Answered phone calls concerning clients, handled complaints and responded to requests for information. Maintained positive relationships with offenders and their families through weekly visits. Counseled and assisted offenders in adjusting to the community. Completed statistical analysis by developing, updating and maintaining statistical and related records and reports. Counseled adult felony offenders with legal, substance abuse, mental health, employment and personal problems. Facilitated cognitive behavioral programs with offenders in a group setting.
August 2011 to January 2012
Selected and compiled relevant information and resources for clients to support them in overcoming mental and emotional problems. Assessed and wrote treatment plans and weekly progress notes for each client assigned to caseload. Completed documentation for all clients attending group sessions. Facilitated a weekly discussion group about relationship issues for men and women. Cultivated positive relationships with other mental health professionals, programs and associations. Administered discipline appropriately and set limits for behavior. Implemented therapeutic plans for each child and recorded child's progress in case file. Communicated regularly with family members and significant others during the treatment process. Led group therapy sessions consisting of  to  youth focusing on self esteem
Residential State Supplement Assessor
September 2008 to May 2011
Cultivated positive relationships with other mental health professionals, programs and associations. Referred clients to other mental health resources in the community for further services. Communicated regularly with family members and significant others during the treatment process. Referred family members to outside support options to help them cope during times of increased stress. Conducted individual counseling sessions to address physical, mental, social and emotional problems caused by substance abuse. Acted as a role model for clients by exhibiting positive behaviors. Pursued ongoing education and training opportunities to further develop professional skills.
2010 to 2010
2009 to 2009
Master of Arts in Adult Education/Education Training
April 2008 to August 2008
Conducted needs' assessments and referred clients to financial, medical, and social and community assistance and services. Maintained up-to-date and accurate program files and records. Collected and entered statistical data into databases. Interviewed and assessed  Referred clients to outside social service providers to address psychiatric and personal issues. Pursued ongoing education and training opportunities to further develop professional skills. Assessed and wrote treatment plans and weekly progress notes for each client assigned to caseload new clients each week.
July 2006 to April 2008
Successfully established effective systems for record retention by creating database for daily correspondence tracking. Improved communication efficiency as primary liaison between departments, clients and vendors. Calculated Coordination of Benefits (COB).Coordinated admission processes and prepared medical records and agreement packets.
Caseload consisted of 60 adults and children.Formulated goals, objectives, and methods that consisted of medically fragile adults and children. Linked clients to services and resources in the community, ensuring satisfaction of medical needs within the community.
Participated in a teamwork approach to service provision by working collaboratively with staff at all levels in the Program, Department, and Agency to ensure quality service provision.
May 2000 to July 2006
Managed a caseload of 70 adults and children with developmental disabilities (MRDD).
Coordinated Admission/Discharge for new residents.
Handled all Medicaid re-determinations and Social Security applications.
Liaison between MRDD Board Maintained detailed administrative and procedural processes to improve accuracy and efficiency.and agency on investigating allegations of abuse and neglect.