Front Desk Receptionist
July 2009 to April 2012
Check in and out patients, answer phones, verify insurance eligibility and benefits, referrals as needed, pull, file, copy, scan charts, schedule appointments, mail reminder letters, collect co-payments and co-insurance, fill in where needed.
Check Out Representative
October 2007 to July 2009
Check in and out patients, answer phones, schedule appointments, refer patients to specialist, release of information, enter lab orders, precertification of out-patients services, verify insurance eligibility and benefits, triage patients over the phone, pull, file, copy medical records, gather pharmacy samples for patients, collect payments and copays.
Patient Access Specialist
December 2005 to October 2007
Concord, NC 12/2005-10/2007
Patient Access Management: Register patients for emergency services, update patient information in hospital system, admit patients from ER and physician offices, scan insurance and ID into system, validate ID and insurance information given, acquire signatures for HIPPA and financial responsibility.
Urgent Care Receptionist
July 2004 to August 2005
Check in and out patients in urgent care center, answer phones, collect payments, copy medical information, update patient information, pull, file, copy charts, check in patients for mobile MRI, fill in where needed.
Certificate in Medical Terminology