Irvine, CA
Hostess
December 2010 to Present
Scheduled reservations and meticulously managed large customer crowds.
¥ Trained employees in food handling, food preparation in service, sanitation, and safety procedures.
¥ Completed all opening and closing tasks quickly and efficiently.
¥ Demonstrated expert knowledge of daily specials and organized menus and promotions.
¥ Greeted and seated all guests in a professional and friendly manner.
¥ Performed cleaning duties in a timely manner.
¥ Provide guests with menus.
¥ Speak with customers to ensure satisfaction with food and service, and to respond to complaints.
¥ Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
¥ Assign customers to tables suitable for their needs.
¥ Supervise and coordinate activities of dining room staff to ensure that costumers receive prompt and.
April 2010 - January 2011
Assistant
December 2009 to April 2010
Scheduled appointments with clients.
¥ Handled various secretarial tasks with efficiency.
¥ Showed diligence in handling sensitive tasks.
¥ Arranging and coordinating meetings effectively.
¥ Maintaining computerized records.
¥ Handled phone calls and enquiries.
Westminster Laundromat Westminster, CA
Cashier
¥ Issue receipts, refunds, credits, or change due to customers.
¥ Compute and record totals of transactions.
¥ Maintain clean and orderly checkout areas.
¥ Receive payment by cash, check, credit cards, vouchers, or automatic debits.
¥ Pay company bills by cash, vouchers, or checks.
¥ Greet customers entering establishments.
¥ Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Diploma in Mathematics and Computer Skills
June 2011
Biology
pre-dentistry