December 2010 to Present
Scheduled reservations and meticulously managed large customer crowds.
¥ Trained employees in food handling, food preparation in service, sanitation, and safety procedures.
¥ Completed all opening and closing tasks quickly and efficiently.
¥ Demonstrated expert knowledge of daily specials and organized menus and promotions.
¥ Greeted and seated all guests in a professional and friendly manner.
¥ Performed cleaning duties in a timely manner.
¥ Provide guests with menus.
¥ Speak with customers to ensure satisfaction with food and service, and to respond to complaints.
¥ Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
¥ Assign customers to tables suitable for their needs.
¥ Supervise and coordinate activities of dining room staff to ensure that costumers receive prompt and.
April 2010 - January 2011
December 2009 to April 2010
Scheduled appointments with clients.
¥ Handled various secretarial tasks with efficiency.
¥ Showed diligence in handling sensitive tasks.
¥ Arranging and coordinating meetings effectively.
¥ Maintaining computerized records.
¥ Handled phone calls and enquiries.
Westminster Laundromat Westminster, CA
¥ Issue receipts, refunds, credits, or change due to customers.
¥ Compute and record totals of transactions.
¥ Maintain clean and orderly checkout areas.
¥ Receive payment by cash, check, credit cards, vouchers, or automatic debits.
¥ Pay company bills by cash, vouchers, or checks.
¥ Greet customers entering establishments.
¥ Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Diploma in Mathematics and Computer Skills