Experienced 10+ years [Supervisor] professional with strong leadership and relationship-building skills. Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.
Strong organizational skills
Excellent communication skills
Energetic work attitude
Floor set design and visual displays
Shipping and receiving
Cash flow management
Credit card processing
Multi-line phone usage
Assembly line production
Employee hiring and retention
May 2004 to February 2012
Answered questions regarding the store and its merchandise.Computed sales prices, total purchases and processed payments.Demonstrated use and care of merchandise.Described merchandise and explain operation of merchandise to customers.Greeted customers and ascertained customers' needs.Maintained records related to sales.Prepared sales slips and sales contracts.Recommended merchandise based on customer needs.Consistently recognized by management for providing superior customer service.Promoted to Team Lead after only 3 months in position.Consistently received positive feedback from guests on performance reviews.Earned management trust by serving as key holder, responsibly opening and closing store.Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Accurately balanced cash drawer after every shift.Bagged, boxed or gift-wrapped sold merchandise per customer's request. Responsible for ringing up customers in timely manner and guaranteeing high level of customer service.Organized store merchandise racks by size, style and color to promote visually appealing environment.Logged daily shipped and received orders.Handled cash stock and inventory balances.Assisted customers in person and via telephone.Communicated with vendors and future companies to have are items in there stores.
January 2001 to January 2012
Answered questions regarding the store and its merchandise.Computed sales prices, total purchases and processed payments.Described merchandise and explain operation of merchandise to customers.Demonstrated use and care of merchandise.Greeted customers and ascertained customers' needs.Maintained records related to sales.Placed special orders and called other stores to find desired items.Prepared sales slips and sales contracts.Recommended merchandise based on customer needs.
Collaborated with [teams/departments] to ensure smooth work flow and efficient organization operations.
Ensured proper installations through accurate reading of blueprints.
Led a team of  to perform [fabrication, installation, and preparation of granite stone and tile].
Reviewed project drawings to perform installation activities according to specifications. Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies. Provided outstanding customer service. Accurately read, understood, and carried out written instructions.Attended monthly safety meetings to ensure machine operation safety. Cleaned, wrapped, and labeled outgoing orders.Counted and verified orders picked to ensure accuracy. Followed company procedures to maintain work environment in a neat and orderly condition. Maintained positive relationships with all customers.Followed standards and procedures to maintain safe work environment.Informed supervisors when machines needed major service.Operated wide variety of equipment including power saws, sanders, grinders, cranes drill press, forklift and basic hand tools.Painted building structures.Picked, packed, received, and restocked products with forklift, lift truck and stock picker.Planned work and determined appropriate tools and equipment.Processed work orders and prioritized jobs. Promoted shop safety by working in a safe manner.Reviewed work orders and communicated with prior shift to assess work needs for the day. Unloaded incoming inventory and placed products onto shelves.Unpacked and assembled all new merchandise using variety of power tools. Used hand tools to mount, install, and secure tools.
January 2004 to April 2004
Cashier,Stock items on sales floor and in coolers, helped customers with there needs, cleaned, made sure all hot foods and beverages where fresh and up to date. Rotate products on sales floor. Made sure all restrooms where clean and stocked with there issentials.
June 2001 to December 2001
Front End Cashier, I helped stock and clean when needed in other departments. Helped Customers with any questions and or concerns that they may have had in the store.
Went in other departments to make sure that there was no products that did not belong in that department and had to return them to there place as long as it wasnt a cold item and it had spoiled. Run register to help customer check out there items from the store.
September 1999 to December 1999
Daily running of the resturant, help customers with there orders, I made sure that our Customers where happy with there service and that the food was fresh and made to there Satisfaction. Clean the floors in the resturant. Make sure bathrooms where clean and stocked. Made sure all tea,soda's, silverware and napkins, Where fully stocked. I was to take orders in drive thru and in front. I was to collect there payments and to make sure all that they did oreder was correct.
January 1998 to April 1998
My job was to make sure all customers had there orders and they were correct, take orders from customers, make sure store was stocked and clean. Bathrooms where stocked and clean. Make orders when we were short on staff. Deliver orders to Customers that could not drive due to disablilties. Collect payments from customers, Inventory for store daily. Ran Store When Owner was to sick to come in. Answered phones for orders coming in for Lunch orders.
Management,Inventory Management,Sales,Basic Computer Skills,