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Anonymous Anonymous

Instructional Designer/Trainer

Fern Park, FL

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Instructional design training developer with over 10 years experience in the 
development and delivery of training programs to employee and external agents of 
a large insurance company.

Work Experience

Sr. Instructional Designer

Confidential
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January 2005 to Present

2005- 
• Project lead on the development, design and delivery of training programs 
• Vendor relationship management 
• Organize all presenters materials 
• Lead focus groups with business leaders to obtain business support 
• Continuous improvement of programs based on feedback from participants, presenters and business segment leaders 
• Develop workshops for participants to put skills into use

Learning Center Trainer

CNA Insurance
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January 1998 to January 2005

• Conducted train-the-trainer workshops 
• Curriculum Development 
• Led training initiative in India 
• Hosted webinars 
• Facilitated technical classroom training

Underwriting Associate and Commercial Insurance Rater

CNA Insurance
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October 1984 to January 1998

Education

Certificate in Corporate and Continuing Professional Education for Train the Trainer Certification

Valencia Community College

2004 to 2005

Certificate in E-Learning Specialist

Langevin Learning Services

2004 to 2005

Certificate in Web-Based Training

Langevin Learning Services

2005

Wilson High School

1984

Skills

See Additional Information

Additional Information

• Partnering with key business leaders and subject matter experts 
• Ability to clearly communicate with all levels 
• Coaching 
• Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, Microsoft Project 
• Facilitation of group think-tanks 
• Delivery of training programs 
• Multi-project management 
• Evaluate and assess results of training to recommend changes for improvement