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Anonymous Anonymous

Instructional Designer/Trainer

Fern Park, FL


Instructional design training developer with over 10 years experience in the 
development and delivery of training programs to employee and external agents of 
a large insurance company.

Work Experience

Sr. Instructional Designer


January 2005 to Present

• Project lead on the development, design and delivery of training programs 
• Vendor relationship management 
• Organize all presenters materials 
• Lead focus groups with business leaders to obtain business support 
• Continuous improvement of programs based on feedback from participants, presenters and business segment leaders 
• Develop workshops for participants to put skills into use

Learning Center Trainer

CNA Insurance

January 1998 to January 2005

• Conducted train-the-trainer workshops 
• Curriculum Development 
• Led training initiative in India 
• Hosted webinars 
• Facilitated technical classroom training

Underwriting Associate and Commercial Insurance Rater

CNA Insurance

October 1984 to January 1998


Certificate in Corporate and Continuing Professional Education for Train the Trainer Certification

Valencia Community College

2004 to 2005

Certificate in E-Learning Specialist

Langevin Learning Services

2004 to 2005

Certificate in Web-Based Training

Langevin Learning Services


Wilson High School



See Additional Information

Additional Information

• Partnering with key business leaders and subject matter experts 
• Ability to clearly communicate with all levels 
• Coaching 
• Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, Microsoft Project 
• Facilitation of group think-tanks 
• Delivery of training programs 
• Multi-project management 
• Evaluate and assess results of training to recommend changes for improvement