To obtain a challenging position that allows enhancing my skills in the field of IT
Information Technology Security Analyst
November 2005 to April 2014
Created and maintained all IT Security Policies. Monitored security of critical systems and changes to highly sensitive computer security controls to ensure appropriate system administrative actions, investigated and reported on noted irregularities. Conducted network vulnerability assessments using tools to evaluate attack vectors, identified system vulnerabilities and developed remediation plans and security procedures. Ensured ISO2700 and PCI Card compliance. Utilized Security Information and Event Management (SIEM), Intrusion Detection & Prevention (IDS / IPS), Data Leakage Prevention (DLP), sniffers and malware analysis tools. Investigated potential or actual security violations or incidents. Defined, established and managed security risk metrics and tracked effectiveness. Planed and coordinated the testing of recovery support and business resumption procedures while ensuring the recovery and restoration of key IT resources and data and the resumption of critical systems within the desired timeframe.
April 2000 to May 2005
Provided Tier one Service Desk support to internal users and external clients on several applications. Administered, maintained, and upgraded multiple operating systems and network servers. Supported and maintained Active Directory. Monitored and analyzed network performance. Identified performance bottlenecks and improved system performance utilizing proper Windows Server configurations and tools. Oversaw and maintained servers and network equipment. Planed for server and data redundancy. Configured, upgraded, setup, and installed computer hardware, software and other equipment. Diagnosed, troubleshot and resolved hardware, software or connectivity problems, escalated problems/tasks when appropriate to internal IT senior staff or third party vendors in accordance with established procedures. Entered, managed, maintained and followed up tickets through Remedy system until resolution.
January 1995 to April 2000
Provided step-by-step instructions in courteous and professional manner via phone, e-mail and in person. Provided 1st level Service Desk support to internal users and external clients on several applications. Configured, upgraded, setup, and installed computer hardware, software and other equipment such as network routers, switches, Internet modems, and Ethernet cabling. Diagnosed, troubleshot and resolved hardware, software or connectivity problems, escalated problems/tasks when appropriate to internal IT senior staff or third party vendors in accordance with established procedures. Entered, managed, maintained and followed up tickets through Remedy system until resolution. Set up equipment for employee use, performed or ensured proper installation of cables, operating systems, or appropriate software.
Bachelor of Arts in Science
2013 to 2015
Associate of Arts in Network System Administration
OSI Model, DHCP, DNS, WINS,IIS, TCP/IP, IP, : Websense Web Filtering Tripwire-Security Event Information Management, Barracuda NG Firewall Nagios - Network monitoring tool-Unix and Linux, Metasploit - Penetrating Testing
ISSA Member since 2014
ISACA Member since 2014