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April Theriault

I am an excellent coordinator and enjoy building working relationships. As a business owner, I have experience in operations management, project management, marketing, sales, building relationships and recruiting.

TBD Address

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I would like the opportunity to speak with you about available positions either in property management, project management, recruiting, real estate support, office support, or coordinator's position. Please feel free to contact me at any time at 910-520-5433. Thank you for your consideration.

Work Experience

Owner/Manager

Artistic Home Improvements
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Wilmington, NC
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September 2011 to Present

As an owner, I set up vendor accounts, implemented marketing strategies such as website, advertising, networking, and home shows. Sold jobs, designed projects, wrote contracts, hired crews, ordered materials, pulled permits, coordinated and managed projects, and tracked job costing. My projects consisted of window replacements, vinyl siding, sunrooms and enclosures, metal and shingle roofing, and interior remodeling. My focus was developing client relationships and achieving customer satisfaction. I researched new and improved products available on the market including more energy efficient products, products that carry a better warranty, and products that were improved in appearances to offer my customers. 
September 1, 2011 - Present

Marketing & Sales Coordinator

Atlantic Seaboard Corporation
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Wilmington, NC
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January 1998 to November 2010

I created and managed a marketing & sales department as well as supported the owner. Recruited, hired, trained, and managed sales and marketing personnel. Developed several marketing strategies which included websites, social media, shows, festivals, open house events, and phone room. Initially increased lead generation by 40% and by 2010 increased lead generation by 75% which doubled the sales production leading to $2.4 MM ran business in one year. Sold jobs, wrote contracts, and coordinated projects which I personally increased sales by 25%. Performed customer services duties such as answered phones, documented leads & set appointments, handled customer complaints, and attended to walk-ins. Assisted in recruiting and interviewing office personnel. Developed and implemented job descriptions and procedures. Compiled and reported corporate records for the owner with the use of Excel spreadsheets separate of accounting. 
January 1998 - November 2010

Industrial Hygiene Engineer

Hoechst Celanese Corporation
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Wilmington, NC
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January 1996 to May 1997

Wilmington, NC 
Responsible for regulatory and corporate compliance. Assisted in the development and implementation of IH procedures and programs including the site's respiratory protection program, ergonomics program, and chemical and noise exposures. Identified additional assessments needed and worked with the manufacturing areas to resolve issues. Improved the communication process by routinely sharing emerging issues, regulatory information, test results, and health updates with various plant work groups. Conducted in-depth reviews of MSDSs and procedures to ensure safe handling and personal protective equipment were in place before use of a material by identifying issues concerning industrial hygiene and safety. Conducted meetings and worked with plant work groups on the implementation of recommendations and training of procedures. 
January 1996 - May 1997.

Production Engineer

Hoechst Celanese Corporation
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Wilmington, NC
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January 1993 to December 1995

Wilmington, NC 
Solved process problems, designed and implemented process improvements to maintain maximum efficiency. Reviewed and updated standard operating procedures. Involvement in organizing shutdowns, performed equipment inspections, and developed shutdown reports. Personally saved $612,000 by bringing equipment up to peak performance without incident in a timely manner after a shutdown. Headed ISO 9000 quality system and maintained proper documentation of procedures. Headed the development of an exercise facility and health programs for employees which lead to a medical insurance savings for the corporation. 
January 1993 - December 1995

Process Engineer

Hoechst Celanese Corporation
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Wilmington, NC
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February 1991 to December 1992

Wilmington, NC 
Assisted in the design of processes that captured byproducts for waste minimization and applications that would generate revenue. Projects were put on hold and never implemented. 
February 1991 - December 1992 
 
ADDITIONAL 
ACCOMPLISHMENTS: NC Real Estate Broker's License (inactive status) since 2001.

Education

Bachelor of Science in Chemical Engineering

University of Lowell -
Lowell, MA

December 1990

Skills

Coordinator, operations manager, project manager, marketing manager, sales, recruiting, and engineering.

Additional Information

Real Estate Broker's License (inactive) 
Member of BNI 
Member of HBA 
Angie's List