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Barbara Balstad

Cashier at Wal-Mart

Machesney Park, IL

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Work Experience

Cashier

Wal-Mart
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Rockton, IL
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October 2010 to March 2011

Handled all aspects of cashiering from WIC purchases to Tax Exempt, Cash, Check or Charges. Orders were 20 or less items to a month of groceries. Also did " Break Relief" for People Greeters.

Fitting Room Associate

JC Penneys
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Machesney Park, IL
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2008 to 2010

Kept Fitting Rooms for both Men and Women clean, free of hangers and clothing. Rehung clothes on right department roll racks to be sent 
back to department. Rehung clothing brought from cash registers and sorted to department racks. Did mark downs of clothing for Misses, Womens and Sleepwear 
departments. Put away clothing and straightened all racks in Sleepwear department as time permitted. Did Loss Control for JC Penney's Fitting rooms.

Data Entry Specialist

Sears Holdings Corporation
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Elgin, IL
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2003 to 2008

Research service orders that have not been completed within 30 days of Technician visit 
. Contact parts department and customers to ensure parts arrive in a 
timely manner so service can be performed 
. Maintain customer contact until orders are closed to ensure customer 
satisfaction 
 
Message Center Specialist 
. Acted as communication liaison between Route Specialists and 
Technicians 
. Resolved service issues for external customers through use of negotiation and conflict resolution skills 
. Assisted Technicians and District Management Team with service 
order creation and modification

Customer Care Representative

Cingular Wireless
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Schaumburg, IL
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2002 to 2003

Explained billing, issued account credits, received e-payments, 
modified customer pricing plans, and provided customer instruction on phone features, activation and programming

Commercial Dispatcher

IFLEET
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Peoria, IL
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2000 to 2001

Acted as liaison between truck fleets and road service providers by contacting providers, scheduling service, and reconciling payment for 
services

Education

Voice

Cleveland Institute of Music -
Cleveland, OH

Skills

Phones in Customer Service, Dispatcher skills, Computer skills, Cash Register skills