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Billie Allen

Human Resources at EMSI

Waco, TX

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Work Experience

Human Resources Coordinator

EMSI
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July 2008 to March 2011

provide authorized information from the employee's personnel records when requested by credit bureaus and finance companies;
screen job applicants to obtain information such as education and work experience;
administer aptitude, personality, and interest tests;
explain the organization's employment policies and refer qualified applicants to the employing official;
request references from present or past employers of applicants;
inform job applicants of their acceptance or rejection for employment;
conduct Internet research to locate resumes

IT Support

EMSI
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January 2005 to June 2008

Installed software, Assisted end users in using software. Made PC moves. Maintained and distribute ticket assignments to the tech support team. Re-set passwords and setup email accounts

CSR/QC/Trainer

EMSI
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April 2004 to January 2005

Assisted Supervisor of Operations with daily running of the team. Conducted telephone audits reviewed interviews for accuracy. Trained new hires. Weekend rotation to fullfill supervisory duties.

Manager

Cottonwood Financial
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January 2003 to December 2003

Verified and examined information and accuracy of loan application. Interviewed loan applicants to obtain personal and financial data to assist in completing applications.Answered questions and advised customers regarding loans and transactions.Recorded applications for loan and credit, loan information, and disbursements of funds.Presented loan and repayment schedules to customers.Verified customer employment status.

Payroll Manager/ AP/AR Clerk

Heart of Texas Goodwill Industries
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October 1994 to May 2000

Processed payroll for over 200 employees. Insured payroll taxes were paid. Ran reporting to insure company was compatible with state for disability met ratio. Produced, processed and distributed W-2. Collected money owed on government contracts. Cashed and deposited payroll checks.

Tax Preparer

H&R Block
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October 1994 to December 1999

Computed taxes owed/overpaid and completed entries following tax form instructions and tax table. Prepared simple to complex tax returns for individuals or small businesses.
Used all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum.Interviewed clients to obtain information on taxable income, deductible expenses and allowances.Reviewed financial records to determine forms needed to prepare tax returns.Furnished taxpayers with sufficient information and advice to ensure correct tax form completion.Calculated form preparation fees according to return complexity and processing time required.

Education

AAS in Cisco Admin/Computer Networking

Texas State Technical College

January 1999 to January 2001

Skills

Payroll, Customer Service