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Brigitte Bowser

Housing Counselor - The IMPACT! Group

Lithonia, GA

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Work Experience

Program Manager/Housing Counselor

The IMPACT! Group
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Norcross, GA
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September 2011 to Present

Conduct and coordinate financial literacy, homebuyer and homeowner education workshops for clients 
• Meet with homeowners and homebuyers individually to provide education, guidance, foreclosure prevention/loss mitigation services and referrals 
• Build relationships with lenders, realtors and other professionals in the homebuyer education field to develop referral sources 
• Maintained up-to-date information on Impact's collaborative programs, and homebuyer assistance products 
• Identify the appropriate workout solution and submit all information, documentation and recommendations through using CounselorMax, and HomeLoan Portal

Program Manager/Housing Counselor

Brighter Days Association, Inc
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College Park, GA
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February 2011 to April 2011

Prepared and submitted HUD's 9902 report 
• Market and enhance Brighter Days Pre-purchase, Foreclosure, and Lease Purchase Programs 
• Designed, created, and distributed brochures and flyers for the agency 
• Conducted and coordinated homebuyer and homeowner education workshops for clients 
• Met individually with homeowners and homebuyers to provide education, guidance and referrals 
• Provided individualized foreclosure prevention, loss mitigation services, and credit counseling services 
• Identified appropriate workout solution and submitted all required information, documentation and recommendations through the HomeLoan Portal 
• Assisted with evaluating the housing counseling and foreclosure prevention services provided by the agency 
• Responsible for maintaining supply budget, purchase office supplies and office equipment 
• Supported and managed staff schedules, and served as an internal resource for staff inquiries

Loss Mitigation/Housing Counselor

Partnership for Community Action, Inc
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Clarkston, GA
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January 2009 to January 2011

Meet with homeowners and homebuyers individually to provide education, guidance, foreclosure prevention/loss mitigation services and referrals 
• Built relationships with lenders, realtors and other professionals in the homebuyer education field to develop referral sources 
• Initiated marketing necessary to advertise PCA's programs and services. 
• Maintained up-to-date information on lending and homebuyer assistance products 
• Assisted with evaluating the housing counseling services provided by the agency 
• Maintained the database associated with housing counseling and homebuyer assistance 
• Identified appropriate workout solution and submitted all information, documentation and recommendation through the investor and insurer submission system

Senior Administrative Assistant

Early Head Start Management Team
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June 1999 to July 2008

Provided administrative support for the Director of the Head Start/Early Head Start Program and several other Head Start/Early Head Start Managers. Conducted calendar management, coordinated meetings and events, scheduled interviews and appointments, and coordinated all travel and lodging arrangements 
• Participated as a member of the Head Start/Early Head Start Management Team 
• Responsible for maintaining supply budget, and purchased office supplies and office equipment for the Head Start Program 
• Coordinated and performed a range of staff and operational support activities for the Head Start/Early Head Start Program; served as a liaison with other departments and operating units in the resolution of day-to-day administrative and operational problems 
• Designed, created, and distributed brochures and flyers for the Head Start/Early Head Start Program. Established, maintained, and updated files, databases, employee records and data files

Program Coordinator, Loan Officer and Homeownership Counselor

RELOCATED TO GEORGIA
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New York, NY
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February 1992 to December 1997

February 1992 - December 1997 
• Administered the Homeownership Program. Involved in the homeownership and insurance counseling; acted as a source of information about rehab lending, insurance services, and seminars. 
• Interviewed loan applicants; reviewed credit reports, underwrote home improvement loans; prepared and presented loan packages to loan committees for approval; closed mortgage and non-mortgage loans. 
• Counseled and educated first-time homebuyers on all aspects of homeownership; assisted potential homebuyers and homeowners in becoming eligible for a mortgage; prepared, packaged, and submitted residential mortgage loan applications to banks; represented my organization at homebuyer seminars throughout New York City; received training in banks' residential loan products.

Education

Certified Military Housing Specialist

USA Cares

2014 to 2014

Housing Program Manager

National Council of LaRaza

2014 to 2014

Bachelors of Science in Business Management

University of Phoenix -
Atlanta, GA

June 2010

AA Degree in Business Management

Borough of Manhattan Community College -
New York, NY

Additional Information

Skills 
Microsoft Office Suite, Internet/ Email, Database Management Systems, Customer Service, ChildPlus, EasyTrak, Conference/Meeting Logistics, Home Counselor Online, HomeLoan Portal, Counselor Max and all general Office Equipment.