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CPIW Doreen R. Woodward

Operating an Independent Property & Casualty Insurance Agency

Palm Coast, FL

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Enhance my career in the Insurance Industry and to share my knowledge of the Industry with others through teaching and educating consumers about their own Insurance policies.

Work Experience

Operating an Independent Property & Casualty Insurance Agency

Woodward Insurance Agency
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Ormond Beach, FL
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September 2005 to March 2011

Solicit new business, personal and commercial coverage's. Utilizing all of my knowledge over the years to serve the public with their insurance needs. Perform all phases in the operation of a small insurance agency.

Commercial Department Manager

Palm Coast, FL
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May 2002 to 2005

Supervising a staff in the commercial department of an insurance agency, which currently has two locations. Analyze all new business, choose the market selection then assign to the account manager. The department manager works large accounts that may be assisted by an account manager who will be assigned the client after coverage has been bound. Negotiate contracts with brokers and or insurers to place coverage. Produce reports for production monthly for upper management. Visit current customers or prospective clients when necessary. Conduct weekly department meetings. Assist the financial department with coverage's that are not written by their carriers, such as commercial property, bonds or general liability. Work with both admitted and non-admitted carriers, which may be direct or agency billed. Assist in the everyday problems of the agency computer systems in regards to billing and application procedures. 
Solicit for new clients using contacts from the building department, current clients or referrals.

Marketing Analyst

Daytona Beach, FL
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2001 to 2002

Worked in the commercial renewal-marketing department for medium accounts. Duties included market selection, negotiation of coverage and premiums with insurers and brokers. Work with producers to place business with admitted and non-admitted carriers. Worked on accounts that have locations out of the State of Florida. Train and guide an assistant to become a marketing analyst. Worked on commercial packages, professional and general liability policies, commercial property policies, workers compensation policies, commercial auto policies, special events coverage and condo policies.

Marketing Specialist

Miami Lakes, FL
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2000 to 2001

Marketing of new and renewal commercial business. Work with producers and insurers to place business in the admitted and excess markets. Online rating 
For C N A, The Hartford, The Travelers and St. Paul Insurance Companies. 
Instructor for in-house C E program.

Marketing Specialist

Coral Gables, FL
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1999 to 2000

Marketing of New and Renewal Accounts. Work with producers and insurers to place business in the admitted and excess markets. Instructor for the INS series for the State of Florida for C E program.

Office and Sales Manager

Miami, FL
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1994 to 1999

Underwriter of new and renewal business. Producer of new business for property and casualty insurance. Implemented training courses for new employees. Oversee all office functions and take care of customer complaints.

Underwriter/CSR

Miami, FL
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1992 to 1993

Underwriter new business and endorsements for flood insurance department. 
Work with West Coast lenders to force place insurance coverage. 
Assist in data entry when necessary.

Supervisor Flood Insurance Dept

Wilmington, DE
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1990 to 1991

Assist agents and lenders to write flood insurance policies. Supervise flood zone determinations. Monthly billings/invoicing to lenders for forced placed policies. Assigned to Credit Life Department when Flood Department moved to Texas.

CSR/Sales

Wilmington, DE
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1989 to 1990

CSR and sales in Boothwyn, PA. Office for personal lines insurance. 
Underwriter for homeowners, fire, flood, automobile and package policies.

CSR/Underwriter

Columbia, SC
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1977 to 1988

Underwrite automobile insurance for Assigned Risk Company. Underwrite and market applications for commercial and personal insurance for heavy walk in client base agency.