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Charlene Beaver

Vale, NC

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Over 4 years of experience performing clerical functions in the clinical laboratory and government industries as well as 4 years in the retail industry. History of being detail oriented and versatile. Skills and strengths include: 
• Intermediate in Microsoft Office, Outlook and computer use 
• Proficient self-learner with good memory 
• Effectively performs multiple-tasks simultaneously 
• Adapts well to changing environments 
• Data entry and 10-key expertise

Work Experience

Bill Keyer

Transportation Insight
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Hickory, NC
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2013 to Present

Bill Keyer 
• Accurately and in a timely manner key transportation bills for United Rentals. 
• Helped, along with two other people hired at the same time to, to catch up 3 months' worth of past due bills. 
• Keyed on average 35 bills an hour for a total of roughly 270 bills. Exceeding the minimum of 28 bills an hour.

Accessioner

Labcorp
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Charlotte, NC
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2008 to 2013

Accessioner (2010-2013) 
• Prepares laboratory specimens for designated departments/locations prior to laboratory analysis and testing. 
• Unpacks specimens from branches or ports and routes specimens by type to various staging areas. 
• Prepares all specimens received for testing in designated laboratory departments or locations. 
• Prepares excess specimen samples for storage and resolves and document problem specimens.

Healthcare Billing Specialist

Labcorp
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2008 to 2010

Key in on average 300 requisitions a day for insurance billing. 
• Resolve billing issues (unbillables) by utilizing system tools and/or phone contacts with clients (doctor offices and hospitals) resulting in clearing an average off 99% exceeding the expected 97%. 
• Consistently exceeding the clearing of unbilllables goal resulted in a minimum of $10,000 in revenue weekly.

Data Entry Specialist

ACS Inc
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Monroe, NC
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2005 to 2008

Accurately and quickly entered information based on scanned documents into a computer database. 
• Because of efficiency and accuracy progressed to the verification process in 4 months versus the standard 6 months.

Temp Customer Service Rep

Spherion Employment Agency
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2005 to 2005

2005) 
• Answered on average 130 phone calls from customers daily. 
• Researched and responded to billing issues, questions and made payment arrangement on past due accounts. 
• Processed check and credit card payments over the phone. 
• Resolved troubleshooting questions for cable issues.

Temp Computer Sales

Spherion Employment Agency
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2004 to 2005

Helped customers configure a computer based on their needs and wants. 
• Part of a team that exceeded sales goals 2 out of the 3 quarters I was with company.

Education

Web Design/Multimedia

Art Institute of Charlotte

2003