Professional and Friendly (Team Player) looking for opportunites to utilizes my skills and experience.
2010 to Present
Provide customer service and service records management
• Enforce safety health and security rules
• Assign employees to specific duties
• Direct and supervise employees
2008 to 2010
Placed 90% of unemployed workers thru Michigan Works
• Obtained and maintained new client base
• Created and instructed sales training classes
• Maintained payroll thru QuickBooks Online
Loan Processing Manager
2003 to 2007
Validating systems information against file document. Using the residential mortgage systems and loan packages to confirm that all information and figures were correct, identify any discrepancies. Validate (DTI) debt to income ratios- calculations and the documentation that support it. Validate that all information stated on (1003) application is supported by the appropriate documentation. Processed conditions and cleared to close Loan. Validating loans thru Optis/Du/Loanworks systems. Pre-qualified borrower thru structured guidelines/policies/procedures. Monitored and maintained loan packages from beginning to end.
Senior Loan Processor
2000 to 2003
Processed loan packages: by submitting applications to the lender for underwriting, obtaining rate locks, and clearing lender's underwriting conditions for a clear to close. Obtained and reviewed verification of documentation such as employment, financial accounts, tax returns, paystubs, appraisals, title commitment and homeowner's insurance.
Associate of Applied Science in Criminal Justice
2006 to 2008
Excellent (verbal and written) communication skills. Proficient in Microsoft Excel-Word-Access-PowerPoint, -Adobe-Internet Marketing-Accounting Software (QuickBooks)-Financial Software (DU, LP, Fannie Mae Underwriting Systems). Able to multitask and prioritize various loan processing objectives: Team Player, Detail Orientated, Good Problem Solving Skills, Strong Work Ethic, Administrative & Client Services Skills, Meeting Deadlines.