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Chris. Redwood-Sawyerr

Retired after 34 years

Waxhaw, NC

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Extensive experience in I/T Data Center operations.being actively managing all hardware in major Operational centers in the South East for over 25 years.

Work Experience

Regional Tape Support Specialist

IBM
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Charlotte, NC
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March 1979 to December 2012

Started as a Local Account Customer Engineering,Servicing and Installing all Hardware at local company. (Duke power and Royal Insurance) Later move to Branch Office Support for Tape. 1997,I was promoted to Region Support,a position that require extensive travelling. Also perform some training and seminars throughout the Eastern Region.

Education

Graduate in Electronic Engineering Technology

UNC-Charlotte -
Charlotte, NC

1975 to 1979

AAS in Electronic Engineering Technology

Durhan Technical Instistute -
Durham, NC

1973 to 1975

Skills

Complex Installation,Engineering upgrade at Customers 's location.Support all Tape product by IBM throughout the Eastern Region.Run Seminars ,teach Local Engineers how to use, and take good advantage to complex tools from the Plant.

Additional Information

Certifications 
Certification. IBM Leadership in project Team Environment 
IBM Understanding WWPMM 
IBM Project Management Orientation…PM54G 
IBM Certified Specialist - High End Tape Solutions, 
IBM Certified Specialist - Storage Networking Solutions, Version 1  
IBM System Networking...Software Define Network 
IBM Evolution of Convergence LAN & SAN xswN200 
IBM SVC and Storwize V7000 Service Assistance Tool 
IBM System Networking RackSwitchG8264T 
IBM Certified Specialist - Storage Networking Solutions, Version  
IBM SAN Fiber Channel Fundamentals 
IBM SAN 16M-R Router 
IBM 2498 San Switch 
IBM 3758 Fiber Channel 0ver Ethernet Switch 
IBM 2109 Fiber Channel 
 
Special Training 
 
Maintenance Training In Aix,Linux problem Determination 
Resources for availability Professional 
Complex System Problem Determination 
Raid/Ramac array family 
Escon/fiber Multiple Image Facility and HCD 
Dynamic availability and Infrastructure Engagements 
Information System Management for availability 
Complex System Software overview (CSSO) for Customer Engineer 
Advanced Storage Management