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Telecommunications Field Service Engineer

Burlington, ON


Over 15 years experience as a skilled professional with excellent consulting and verbal communication skills. Strong attention to detail ensures goals are achieved within budget while adhering to tight timelines. I enjoy problem solving and excelling in finding alternative solutions to improve efficiency, profit and customer satisfaction. Core competencies include: 
• Excellent customer relationship building skills 
• Accomplished in telecommunication infrastructure and engineering; 
• Computer Hardware design/implementation, I.T. in classroom & in field teaching 
• Utilizing "Best Practices" methods with goals setting and measurable objectives

Work Experience

Telecommunications Field Service Engineer

Kelly Services
Saskatoon, SK

2007 to 2011

Saskatoon, SK 
• Managed clients needs from warehousing to host clientele of Canadian Real estate board

Communication Consultant /Technician

Cox Cable Inc

2006 to 2007

Louisiana, USA; Comcast Cable Inc. Georgia, USA 
• Contracted to install/repair cable systems, 
• Consultation & exchange of technical information 
• Employing newer efficient procedures/training

Communications Manager

Cancable Inc
Burlington, ON

2003 to 2006

• Responsible for staff deliverables and customers satisfaction. 
• Taught technicians to install/service cable TV systems, digital equipment, high speed Internet; digital phones 
• Instruction in classroom & field environments

Senior Engineer/ Owner

Janden Communications
Burlington, ON

1998 to 2003

• Handled multiple projects and task, in regards to residential and commercial cable and telephone communications 
• Engineered construction projects, material purchasing, and budgeting


Diploma in Technology and Digital Communications

Systems Technology Institute

Diploma in Advanced Electronics

Mid Florida Technical Institute

Additional Information

• Computer Technologies/ Internet 
• Microsoft Word & various software 
• Communication, I.T. consulting 
• Positive Coaching/Leadership 
• Strategic planner 
• Customer Relationship Manager 
• Responsible budgeting 
• Highly organized, methodical 
• Digital Data Storage Maintenance 
• Class room Staff & Client Training