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Dale Bonanno

Bookkeeper at Marcello Sausage Company

Warwick, RI

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Work Experience

Bookkeeper

Marcello Sausage Company
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2001 to Present


Duties are to process orders using QuickBooks and post accounts receivable. Also I receive the mail to compile the Bank Deposit. Update HCCAAP book in MS Word Or Excel for the manufacturing part of our plant. Run reports for accounting purposes. Also design forms for Meat department. I also make sale calls to get customer orders along with anything that needs to be done.

Office Manager

Rhode Island Mall
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October 1995 to March 2001

I was the Manager of the eBay department which entailed training employees to list auctions on eBay, shipping and answer emails also to answer phones answering any questions customers had. I also priced items to sell on eBay. Made up the schedules for department. I assisted in the retail part of the store whenever needed.

Customer Service

Blue Cross/Blue Shield RI
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1991 to 1995

Assisted customers on the phones and in person with all their questions for Medicare. Also provided written information for customers. Trained new employees on all department duties, guidelines and coverage for the Medicare program. Also helped design the training manual for the department.

Lead Operator for Data Entry

Blue Cross/Blue Shield RI
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1989 to 1995

Trained new employees on entering the data into the computers for all health claims. I was in charge of reviews for employees performances quarterly and yearly and wrote up schedules for 35 employees. Scheduled vacations for employees. Also ran reports on data entry speeds and other reports needed for management. Backed up the main frame of the computer weekly.

Blue Cross/Blue Shield RI
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1983 to 1995

Data Entry Operator

Blue Cross/Blue Shield RI
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1983 to 1989

Entered health insurance claims for customers in the computer. 
My speeds for D/E were 18000 ksph with a error rate of 3%

Education

Diploma

Plus School of Business -
Providence, RI

1972

Cranston High School East