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Dan Cole

PC Technician / Laser Printer Repair / Server Repair

Sterling Heights, MI

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My Goal is to attain a job in my career field, hoping to advance through the 
company while learning new skills

Work Experience

PC Technician / Laser Printer Repair / Server Repair

Getronics/Compucom
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August 2007 to July 2011

While working for Compucom, We worked on PC's, Cash Registers, Laser Printers, 
Servers, HP Photo Machines. We Did Repair and Installations.

PC Technician

EDS/Analaysts International/SOM
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Detroit, MI
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July 2005 to October 2005

While working for the State of Michigan, I did computer upgrades and software 
installations. We also repaired PC Software/Hardware and Printers.

PC Upgrade Technician

Compucom
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Troy, MI
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January 2005 to April 2005

While working for Corestaff we were responsible for doing software upgrades to bank software at various bank 
locations. We also installed brand new computers at various locations and configured them to work with a Cash Dispenser.

PC Technician

Qualxserv
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Madison Heights, MI
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April 2003 to October 2004

While working for Qualxserv, I worked as a Dell, IBM and Compaq Technician. I repaired Computers and Servers in 
Homes and Businesses. I gained extensive Dell certifications while working with Dell.

Lead Field Service Technician

FXI Corporation
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Houston, TX
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October 2001 to December 2002

Extended D-Marcs to Customer's Desired Location, Configuration of Cisco 678 DSL 
Routers using ADSL Lines. Co-operative Testing with ILEC. Learned to Line-Share 
Properly when required. Install SDSL Lines with 3-COM SDSL Router. Work on AOL+ 
Calls. Familiar with Westell Ethernet Modem.

DSL Field Service Technician

Texolutions
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Santa Rosa, CA
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February 2001 to August 2001

As a Field Service Technician, my job was to identify the DSL circuit [IDSL, 
SDSL, and RADSL] and Extend the DMARK to the Customer's Desired Location. If 
needed, I would have to run CAT5 Cable, and install phone jacks where needed. We 
Scripted and Diagnosed Netopia R3100 and R7100 Routers, Cisco 804 and 675/678 
Routers. We also Configured IP settings where necessary.

Education

Japanese, Culinary Arts

Henry Ford II High School -
Sterling Heights, MI

January 1992 to January 1995

Skills

Windows 7,Windows Vista,Windows XP,Windows 2000, Windows 95/98/ME,Hardware / Software Troubleshooting Expert,Microsoft Office,LAN/TCP/IP Configuration,Linux Administration Intermediate

Certifications

Comptia Linux+

Comptia A+

Comptia Network+

HP Certification

I am certified to work on HP Laser Printers

Lexmark Certified

I am certified to work on many Lexmark Laser Printers.

Dell Certified

I am still currently certified to work on all Dell PC/Laptops and Servers.