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Darlene Boyce

Boise, ID

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Supply chain management professional with significant experience in customer service, inside sales, materials forecasting, procurement, operational planning, inventory control, production scheduling, warehousing, shipping, and receiving. I have consistently regulated production and materials to ensure customer demand is met and operations run smoothly.

Work Experience

SUPPLY CHAIN ANALYST/PLANNER

Transform Solar
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Nampa, ID
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May 2011 to June 2012

CORPORATE PLANNER 
Maintain schedule for sub-assembly and finished goods capacity planning forecasts. Monitor production output against weekly build requirements. Develop applications/tools to improve problem analysis, process utilization and decision making. 
 
SUPPLY CHAIN ANALYST Responsibilities include warehouse management- shipping, receiving, inventory control for two US based warehouses and five international 3PL’s. Work closely with Sales, Purchasing, Production, Engineering and China based contract manufacturer to ensure materials are available to support production. Develop and manage Supply Chain Metrics for analysis and development of improved processes to reduce costs and increase revenue. Compile and analyze statistical data to determine potential cost reduction initiatives. Prepared reports, charts and graphs for Executive Team. 
*Packaging & Freight Annual Savings - $132k. 
*Increased inventory accuracy from 92% to 99%.

MANAGER OF SUPPLY CHAIN

Matterhorn Group Inc
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Boise, ID
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2007 to 2011

Responsibilities include Procurement, Forecasting, Planning, Inventory Mgmt and Logistics for two plants. Initiate, solicit, analyze, and award bid packages. Work as the liaison between suppliers and legal counsel when negotiating supply agreements. Develop and facilitate monthly Sales/Ops meetings to review sales forecast and plant capacity requirements. Daily collaboration with plant personnel and the supplier base to ensure optimum operating supply levels. 
*Responsible for $25 million in annual purchases. 
*Negotiated savings of $1.2 million. 
*Negotiate annual commodity agreements for sugar, cocoa and cream. 
*Assisted in developing a cycle count program for both plants. 
*Assisted in developing MRP and Capacity Planning Tools that determine materials needed to purchase, finished product to produce and available capacity at each plant based on the sales forecast. 
*Facilitate and manage all co-packing supplier activities. 
*Employment ended due to sale of company.

STRATEGIC SOURCING MANAGER

Albertsons
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Boise, ID
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2005 to 2007

Responsible to deliver consistent reduction in COGS. Lead negotiations in assigned categories. 
Negotiated and implemented supply agreements/contracts. Collaborated with cross-functional team of marketing, packaging, quality assurance and product development to develop new products and improve existing products. Employment ended due to sale of company. 
*Negotiated $500,000 savings annually through competitive bid process. 
*Employment ended due to sale of company.

EXECUTIONAL PLANNING ANALYST- Distribution Operations

Albertsons
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Boise, ID
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2003 to 2005

Developed and managed a program of Executional Planning Supply Chain Metrics for analysis and development of improved processes to reduce costs and increase revenue. Compiled and analyzed statistical data to determine potential cost reduction initiatives and EP system tracking. Prepared reports, charts and graphs. Technical/analytical liaison between corporate supply chain staff, industrial engineers and IT.

MATERIALS MANAGER

Trojan Battery Company
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Lithonia, GA
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2001 to 2003

Lithonia, Georgia 2001-2003 
Trojan Battery Company manufactures deep cycle batteries for golf cars, heavy truck, RV and marine. 
 
MATERIALS MANAGER 
Managed the customer service, procurement, planning, shipping, receiving and warehousing activities for one of the leading battery manufacturers in the United States. Responsible for implementing and tracking all logistics related activities to ensure customer requirements are met. Established relationships with various transportation companies, monitoring performance and accuracy of invoicing. Project team lead on several materials related programs. Coordinating activities from various departments to meet project timelines. 
* Increased On-Time Delivery from 82% to 99.8% in 6 months. 
* Decreased slow moving/obsolescent inventory by 1 million dollars. 
* Increased inventory turns from 13 to 22. 
* Established and implemented a cycle count program, eliminating annual physical count. 
* Managed 3 direct, 10 indirect employees. 
* Employment ended due to consolidation.

MATERIALS POSITIONING MANAGER

Celestica, Inc
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Nashville, TN
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1998 to 2001

Nashville, Tennessee 1998 - 2001 
Celestica is a contract manufacturer that offers flexible electronic manufacturing services for the high tech industry. 
 
MATERIALS POSITIONING MANAGER 
Managed the procurement, planning, receiving, and warehousing activities for a high-volume/high- velocity contract manufacturing environment. Developed operations plans, manufacturing build plans, distribution plans, and long-range capacity plans. Ensured product quality by implementing internal inventory management programs and by following customer guidelines. Developed and wrote ISO standards for all phases of inventory operations. Recruited, selected, trained and evaluated employees. Developed and administered salaries for reporting employees. 
* Served on the executive management team 
* Established a policy for inventory levels, turns, management of finished goods 
* Actively contributed to the overall success of this start-up operation 
* Maintained inventory accuracy at 98% and above * Managed 7 direct/20 indirect employees. 
* Employment ended due to plant closure.

PRODUCTION CONTROL MANAGER

BentleyHarris Manufacturing Company
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Gordonsville, TN
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1991 to 1998

Gordonsville, Tennessee 1991 - 1998 
BentleyHarris is a third tier automotive supplier, manufacturing braided sleeving for abrasion and thermal protection. 
 
PRODUCTION CONTROL MANAGER 
Managed the production control and inventory teams, which included managing and facilitating the sales and operations planning process, forecasting and scheduling raw materials, and reviewing capacities to meet production demands. Also, initiated and implemented an internal barcode system. 
* Reduced inventory levels from $1,500,000 to $780,000 
* Increased inventory turns from ten to 21 per month 
* Increased inventory accuracy from 78% to 92% 
* Increased on-time delivery to customers from 80% to 99.5% 
* Managed 3 direct/6 indirect. 
 
PRODUCTION CONTROL SCHEDULER 
Held responsibility for executing the master scheduling and daily production planning, based on MRPII. Trained production cell members on all system-related operations. Also, prepared production management reports. 
CUSTOMER SERVICE/DEMAND MANAGER 
Forecasted finished goods requirements based on customer projections. Held responsibility for receiving, entering, and tracking customer orders, as well as managing EDI communication. 
 
ADDITIONAL EXPERIENCE

INSIDE SALES REPRESENTATIVE

Zellerbach - A Mead Company
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Nashville, TN
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1990 to 1991

Held responsibility for generating inside sales and providing customer service.

INSIDE SALES/WAREHOUSE MANAGER

Arrow Electronics
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Rochester, NY
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1984 to 1990

Held responsibility for inventory control, shipping and receiving, and inside sales.

Education

Bachelor of Science in Physical Education/Sports Management

State University of New York -
Cortland, NY

1984

Additional Information

Professional Associations: APICS  
SCOR Training 
Oliver Wright Sales & Operations and Demand Planning Training 
Computer Skills: Microsoft Excel, Word, PowerPoint 
ERP software used: Microsoft Dynamics, MAS90, SAP, Manman, J.D. Edwards, MAPICS, DATA 3 and BaaN. 
Susan G Komen Race for the Cure- Team Chair 
Executive Women’s Golf Association- Sponsorship Chair