Darryl Chase

Baltimore, MD

Self-motivated, results-oriented information technology professional.

• Excellent communication, organization and time management skills.
• Work on streamlining operations to improve workflow and cost efficiencies, while developing long-term customer commitments.

• Proficient in Windows 98/2000/XP/Vista and Microsoft Office Suite (Word, Access, Excel, Publisher, PowerPoint)
• Proficient help desk assessments tester
• Knowledgeable in remote access functionality and user access

Work Experience

IT Technician

Robert Half Technology

Baltimore, MD

September 2011 to October 2011

Responsibilities included:
• Troubleshooting issues for desktop and enterprise applications and laptop/desktop hardware issues
• Setting up local and networking printing, E-mail, connectivity, and remote access

Classroom Aide

Baltimore City Public Schools at Augusta Fell Savage High School

Baltimore, MD

October 2010 to June 2011

Responsibilities included:
• Assisting teachers with the activities of daily instruction
• Helping students stay attentive to their lessons and answer questions during instructional learning

Computer Assistant Instructor

Learning Bank of Coil Inc.

Baltimore, MD

October 2008 to March 2011

Responsibilities included helping students and seniors learn basic computer skills including the use of Microsoft Office applications.