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Debra Manderson

I have been an Entrepreneur for over 30 yrs.

Suwanee, GA

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I HAVE WORKED IN CUSTOMER SERVICE OVER 30 YRS. I ENJOY WORKING DIRECTLY WITH THE PUBLIC. SATISFING CLIENTS NEEDS IS IMPORTANT TO ME.

Work Experience

Event Sales Associate

Stars and Strikes
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Dacula, GA
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October 2012 to Present

take incoming calls from prospective clients looking for birthday and group events. Explain all options available and schedule parties and group events.

Customer Service Representative

Special Care Medical
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Atlanta, GA
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May 2009 to July 2012

• Provide customer support with client orders and technical issues 
• Insurance billing and verification w/ Medicaid and Medicare  
• Created and managed patient charts  
• Scheduled routes for technicians

OWNER

Salons both in Ga. And S.C
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January 1981 to May 2009

Scheduled all appointment for clients 
• Maintained payroll and accounts payable 
• Took inventory and order products as needed 
• Hiring, mediation, salary neg. 
• Scheduled all continuing ed. 
• Provided excellent customer service

SALON OWNER

Salons both in Ga. And S.C
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January 1981 to May 2009

sold to move back to Ga. 
 
• Scheduled all appointment for clients 
• Maintained payroll and accounts payable 
• Took inventory and order products as needed 
• Hiring, mediation, salary neg. 
• Scheduled all continuing ed. 
• Provided excellent customer service

Education

CERTIFICATION in CUSTOMER SERVICE AND CALL CENTER

NATIONAL TELECOMMUNICATIONS INSTITUTE

2011 to 2011

CERTIFICATION in COSMETOLOGY INSTRUCTOR

KENNETH SHULER -
Irmo, SC

2005 to 2005

DIPLOMA in EMT

PRIVATE TRAINING THRU GRADY'S PARAMEDICS -
Conyers, GA

1991 to 1991

DIPLOMA in COSMETOLOGY

METROPOLITAN SCHOOL OF HAIR DESIGH -
Tucker, GA

1980 to 1980

CERTIFICATION in NURSING ASSISTANT

DEKALB TECH -
Clarkston, WA

1976 to 1979

Skills

call center training, excellent customer service skills, familiar with microsoft office, type 40 wpm, computer literate, can navigate thru multiple windows, 30+yrs experience in management

Additional Information

Debra Manderson  
4025 MCGINNIS FERRY RD.  
APT. 1301 
SUWANEE, GA. 30024 
[…] 
 
Dear Hiring Manager, 
In today’s Customer Service oriented society timely, friendly, productive service is sought to enhance future business growth. . You need to set yourself apart from the competition. Customer Loyalty is always impacted when you employ the right Service Professional to represent you when assisting your valued customers. 
Over the last thirty years, I have focused on delivering great Customer Service while constantly increasing revenue and reducing costs. Because I’m flexible, I can produce as well as oversee and manage others. Because I’m familiar with many aspects of business skills, I can also implement duties such as Payroll, Marketing, Inventory Control and Recruiting. I have successfully owned and operated five Businesses and worked within a Medical Oxygen Company. I would appreciate the opportunity to work with your company in the capacity in which Customer Service is the key to Success.  
I’d like the opportunity to put my experience to work for you. Please call to arrange an appointment. Feel free to call me at (678) […] with a time that would be convenient. 
I’m excited about your company, and I look forward to contributing to your future. 
 
Sincerely,  
 
Debbie Manderson