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Dennis LoDolce

Team Player!!! Great People Skills.

Stamford, CT

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I have achived many goals in my life, and now I am looking to achive new goals and find a carrer that is rewarding in many ways. I am loyal, honest and have great energy.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Facilities Supervisor, Personal Trainer, Group Exercise Instructor

Health and Fitness Institution, New York Sports Club
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Stamford, CT
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2003 to Present

* Oversee the general maintenance, safety and cleaning of facility. To ensure 
all quality standards are met and maintained with HVAC, plumbing & electrical systems. 
Supervisor to all Housekeeping staff. MOD duties, Center Safety Director - assuring hospital 
safety standards are assured. 
* Housekeeping Manager- Responsible for overseeing housekeeping staff, schedule, time cards, 
staff meetings, conduct weekly and daily maintenance audits (walk through) with Executive 
Director to determine projects to be completed and to ensure quality standards are met. 
* Center Safety Director- Participate with Police and Fire departments meetings and relay information to center and staff. 
* Maintenance manager- responsible for staff special preventative maintenance duties. 
* Pool manager- Responsible for staff, liaison between Ecolab and Clearwater pools for maintenance and repairs 
* Fitness Specialist, trainer, group teacher: 15-20 hours a week of fitness instruction & training. ACE Certified trainer. Mad dog Certified spinning instructor. CPR & First aid Certified.

Realtor

Blue Ribbon Homes/Weichert Capital Properties & Estates
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Greenwich, CT
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1998 to Present

* Responsibilities: All aspects of Real Estate Sales & Property management; in 5 markets Westchester, Greenwich, Stamford, Darien and New Canaan CT. Residential & Commercial. Marketing advertisement. 
* Internet sales, cold calling, price trend analysis, keeping up with market rates and values. 
* Contacting Vendors, contractors, to make deadlines to complete contracts.

Banker

JPMorgan Chase& Co.
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Darien, CT

Responsibilities 
BASIC FUNCTION: 
 
Provide service to bank customers by conducting appropriate transactions and meeting the needs of customers by referring them to appropriate departments in the bank. 
 
ESSENTIAL DUTIES: 
 
• Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue receipts of deposit. 
 
• Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices. 
 
• Process savings withdrawals. 
 
• Cash checks: verify endorsement, receive proper identification, and ensure validity. 
 
• Identify counterfeit currency. 
 
• Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies. 
 
• Cross-sell bank products and services. 
 
• Refer customers to the proper department for issues that cannot be resolved at the teller line. 
 
• Count and roll loose coins. 
 
• Issue personal money orders and cashier’s checks, accept orders and payment for U.S. Savings Bonds, and sell American Express Travelers Checks (single & multiple signer). 
 
• Accept loan payments: verify payment amount and issue receipts. 
 
• Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded. 
 
• Ensure teller station is properly supplied. 
 
• Receive FICA payments: verify deposit coupons are properly completed and checks are made payable to the “Bank”. 
 
• Accept county property tax payments. 
 
• Balance and update savings passbooks, and close accounts when requested. 
 
• Follow procedures for removing accounts for dormancy. 
 
• Balance drawer daily, including periodic batching of cashed checks. 
 
• Process cash advances, redeem U.S. Savings Bonds. 
 
• Maintain appropriate currency logs. 
 
• Follow all bank policies and procedures. 
 
KNOWLEDGE, SKILLS AND ABILITIES: 
 
• Excellent customer service skills 
 
• The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with Bank exposure to loss or fraud. 
 
• Mathematical skills 
 
• In-depth knowledge of all bank deposit products and policies 
 
• Basic knowledge of bank loan, trust, and investment center products 
 
• Ability to work in a fast-paced environment 
 
• Ability to work well under pressure 
 
• Ability to cross sell- in store branches 
 
• High degree of accuracy 
 
• Strong communication skills 
 
• Organizational skills 
 
• Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leac-Biley Act, Regulation E and teller roles and responsibilities relating to each act. 
 
Accomplishments 
BASIC FUNCTION: 
 
Provide service to bank customers by conducting appropriate transactions and meeting the needs of customers by referring them to appropriate departments in the bank. 
 
ESSENTIAL DUTIES: 
 
• Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue receipts of deposit. 
 
• Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices. 
 
• Process savings withdrawals. 
 
• Cash checks: verify endorsement, receive proper identification, and ensure validity. 
 
• Identify counterfeit currency. 
 
• Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies. 
 
• Cross-sell bank products and services. 
 
• Refer customers to the proper department for issues that cannot be resolved at the teller line. 
 
• Count and roll loose coins. 
 
• Issue personal money orders and cashier’s checks, accept orders and payment for U.S. Savings Bonds, and sell American Express Travelers Checks (single & multiple signer). 
 
• Accept loan payments: verify payment amount and issue receipts. 
 
• Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded. 
 
• Ensure teller station is properly supplied. 
 
• Receive FICA payments: verify deposit coupons are properly completed and checks are made payable to the “Bank”. 
 
• Accept county property tax payments. 
 
• Balance and update savings passbooks, and close accounts when requested. 
 
• Follow procedures for removing accounts for dormancy. 
 
• Balance drawer daily, including periodic batching of cashed checks. 
 
• Process cash advances, redeem U.S. Savings Bonds. 
 
• Maintain appropriate currency logs. 
 
• Follow all bank policies and procedures. 
 
KNOWLEDGE, SKILLS AND ABILITIES: 
 
• Excellent customer service skills 
 
• The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with Bank exposure to loss or fraud. 
 
• Mathematical skills 
 
• In-depth knowledge of all bank deposit products and policies 
 
• Basic knowledge of bank loan, trust, and investment center products 
 
• Ability to work in a fast-paced environment 
 
• Ability to work well under pressure 
 
• Ability to cross sell- in store branches 
 
• High degree of accuracy 
 
• Strong communication skills 
 
• Organizational skills 
 
• Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leac-Biley Act, Regulation E and teller roles and responsibilities relating to each act. 
 
Skills Used 
BASIC FUNCTION: 
 
Provide service to bank customers by conducting appropriate transactions and meeting the needs of customers by referring them to appropriate departments in the bank. 
 
ESSENTIAL DUTIES: 
 
• Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue receipts of deposit. 
 
• Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices. 
 
• Process savings withdrawals. 
 
• Cash checks: verify endorsement, receive proper identification, and ensure validity. 
 
• Identify counterfeit currency. 
 
• Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies. 
 
• Cross-sell bank products and services. 
 
• Refer customers to the proper department for issues that cannot be resolved at the teller line. 
 
• Count and roll loose coins. 
 
• Issue personal money orders and cashier’s checks, accept orders and payment for U.S. Savings Bonds, and sell American Express Travelers Checks (single & multiple signer). 
 
• Accept loan payments: verify payment amount and issue receipts. 
 
• Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded. 
 
• Ensure teller station is properly supplied. 
 
• Receive FICA payments: verify deposit coupons are properly completed and checks are made payable to the “Bank”. 
 
• Accept county property tax payments. 
 
• Balance and update savings passbooks, and close accounts when requested. 
 
• Follow procedures for removing accounts for dormancy. 
 
• Balance drawer daily, including periodic batching of cashed checks. 
 
• Process cash advances, redeem U.S. Savings Bonds. 
 
• Maintain appropriate currency logs. 
 
• Follow all bank policies and procedures. 
 
KNOWLEDGE, SKILLS AND ABILITIES: 
 
• Excellent customer service skills 
 
• The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with Bank exposure to loss or fraud. 
 
• Mathematical skills 
 
• In-depth knowledge of all bank deposit products and policies 
 
• Basic knowledge of bank loan, trust, and investment center products 
 
• Ability to work in a fast-paced environment 
 
• Ability to work well under pressure 
 
• Ability to cross sell- in store branches 
 
• High degree of accuracy 
 
• Strong communication skills 
 
• Organizational skills 
 
• Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leac-Biley Act, Regulation E and teller roles and responsibilities relating to each act.

Service Consultant/ Certified Tech

Mercedes-Benz of Greenwich/BMW of Darien/ Kia of Stamford
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Greenwich, CT
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2008 to 2012

* Service Consultant responsibilities: liaison between customers and service technicians. Up selling 
services and repairs, making appointments and keeping dead lines 
 
* M.O.D. duties include dealing with problematic customer concern and fixing the problem, 
Handing out the day's work order to all technicians 
 
* Meeting deadlines and keeping the CSI ( customer satisfaction index ) above 96% 
 
* As a technician and Shop formen all aspects of auto repair and service. I am also a Factory trained tech for BMW,Porsche,Kia,SAAB, and have A.S.E. certifications as well

Broker Trainee- Making calls

E-1AssetManagment
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New York, NY
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2007 to 2008

to UK stock investors while studying for the series 7 exam 
Responsibilities- Cold calling clients in the United Kingdom selling stocks and offering finacial services

Substitute teacher, School Security, Assistant Football Coach, Maintenance Staff

Borad of Education ( Darien High School )
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Darien, CT
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2003 to 2006

and 
Conditioning Coach & Maintenance Staff 
* Responsibilities: To ensure the safety and security of students, faculty and premises. To provide athletic education & supervision for the students in the Varsity Football Program. Assist in intervention with students when requested by administration. Responsibilities During summer I was on the maintenance staff. High School & Youth Assistant Wrestling Coach, Strength & Conditioning Coach, Member A.F.C.A. the N.S.C.A. 
* Maintenance staff- During summer/ Responsibilities all aspects of building and ground maintenance, including electrical, HVAC, plumping, framing, heavy equipment operator.

National Football League /Former Pro-football player

NFL Strike
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1985 to 1988

As a Pro athlete I Played the N.Y.Giants Practice team and in the minors/NFL Strike 1987 
As a Professional Football Player I played on both side of the field as Offensive Guard and as Middle Linebacker.

Former pro football player

Arena Football League
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Miami, FL
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1987 to 1987

* Miami Vise, Washington Commandos, Position played O-line & D-line & linebacker. First Arena football Championship & CT Giants 1986 Super bowl Championship, 1987 NFL Strike NY Giants.

Education

B.S. in Busniness Management

Washburn University, Topeka, KS & Missouri Western State College -
Saint Joseph, MO

January 1982 to January 1985

Computer Science in Computer Programming & Repair

Graceland College Lamoni -
Lamoni, IA

BS in Computer Science

Norwalk Community College, Norwalk, CT, Pace University -
New York, NY

Skills

Certified Personal Trainer and Group Instructor

Additional Information

* Manager with facility operations and maintenance experience. Supervise staff to meet expectations. 
* Strong technical skills including computer programming and repair. 
* Ability to work as part of a team and communicate effectively to meet deadlines