Administrative Assistant who answers a high volume of incoming calls while handling in-person
inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.Committed
to delivering high quality results with little supervision.
Microsoft Office proficiency Strong interpersonal skills
Insurance eligibility verifications Dedicated team player
Medical terminology Meticulous attention to detail
Patient charting Professional and mature
CLINICAL OPERATIONS REPRESENTATIVE
March 2011 to February 2012
Maintained the front desk and reception area in a neat and organized fashion. Greet visitors respond to telephone and in-person request for information.Dispersed incoming mail to correct recipients throughout the office.Register scheduled patients upon arrival to see physicians. Made copies, sent
faxes and handled all incoming and outgoing correspondence.Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.Managed daily office operations and maintenance of equipment.
July 2006 to October 2010
Served as central point of contact for all outside vendors needing to gain access to the building.Used
electronic file system to retrieve medical records. Create new patient charts. Scheduled /Canceled
appointments. Data Entry, Collect payments, Manage and update physicians schedule daily. Received and screened high volume of internal calls. Dispersed incoming mail.
June 2003 to April 2006
Provided support to physicians by reviewing labs and medical history of patients. Explain medical
consent forms prior to surgical procedures. Take patients vital signs, initiated IV, shaved and draped
patient in preparation for surgery. Prepare sterile instrument trays, administer local anesthetic and assist physicians in multiple surgical procedures.