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Eileen Boege

Drake, CO

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Work Experience

Risk Management - Lost & Found Administrative Assistant

University of Colorado Health Poudre Valley Campus
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Fort Collins, CO
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September 2011 to Present

Ft. Collins, CO 
Poudre Valley Campus 
 
Risk Management - Lost & Found Administrative Assistant 
Enter all patient notifications 
Generate quarterly reports for Board Meetings 
Record all compliments and complaints 
Responsible for all Lost & Found items 
File reports from patients who have lost items 
Act as Patient Representative when necessary 
Research lost items 
Obtain information relevant to patient complaints 
Excellent communication skills when interacting with patients 
Multi task and prioritize complaints and concerns 
Effective listening skills to determine the patients concerns 
Excellent customer service skills 
Authorize reimbursement checks and submit to accounting 
 
Reason for leaving - Relocating to Michigan

Surgical Scheduler

University of Colorado Health, Poudre Valley Campus
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Fort Collins, CO
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November 2010 to September 2011

Schedule and coordinate all surgeries and special procedures using OR Manager 
Proficient in Medical Terminology / Anatomy / Surgical Procedures 
Answer phones / Fax / Copier 
Fax surgical schedules to floors and physicians office 
Notify anesthesia of any add on cases after schedules are pulled 
Ability to work under pressure 
Schedule pre-op appointments 
Detail oriented and aware of confidentiality 
Interact with physicians 
Computer literate 
 
Reason for leaving - Took full time position in Risk Management

Activities Director

Rehabilitation and Nursing Center of the Rockies
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Fort Collins, CO
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November 2009 to November 2010

Responsible for planning daily activities and attendance to activities 
Conduct all activities, bingo, sing-a-longs, cooking, baking, crafts, current events, 
Responsible for budget of department 
Increased attendance in activities by 40% 
Order and purchased all supplies needed to conduct activities 
Hired and trained staff as well as volunteers 
Monthly calendar and newsletter 
Network in community 
Chart resident's participation, initiate care plans; attend Care Conferences, MDS, AcuMed, RezCare and electronic charting 
Supervise staff of 3 
 
Reason for leaving - Recruited for Surgical Scheduler position / pay increase

Patient Service Representative - Emergency Department

University of Colorado Health, Medical Center of the Rockies
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Fort Collins, CO
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July 2009 to November 2009

Loveland 
Medical Center of the Rockies Campus 
 
Patient Service Representative - Emergency Department 
Receive patients and input information so they can be seen in the ED 
Notify ED staff of any urgent conditions 
Input all information into MediTech once patient is in the ED 
Verify insurance information using Emdeon 
Collect co-pays 
Balance cash drawer 
Obtain signed consent for treatment 
Keep accurate records 
Notify proper departments for consultations 
Interact with patient and families 
Gather information on trauma patients from ambulance, police, sheriff or family 
 
Reason for leaving - Took full time position

Surgical Scheduler/Tech/ Administrative Assistant

Estes Park Medical Center
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May 2007 to April 2009

Schedule all surgeries and special procedures 
Assisted as tech in GI procedures 
Proficient in Medical Terminology 
Answer phones and contact patients 
Verify insurance, obtain demographics for billing 
Work independently to do ordering and stocking of supplies 
Ability to work under pressure 
Pre and post op teaching along with discharge instructions 
Schedule pre-op testing 
Detail oriented and aware of confidentiality 
Interact with families and physicians 
Computer literate, MediTech, Outlook, Word, Excel 
Payroll / Kronos 
Billing, pre-authorization and coding 
 
Reason for leaving - Moved from Estes Park, took position closer to home

Senior Citizen Director

Berwyn and Eton
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Dearborn Heights, MI
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2001 to 2003

Managed two senior centers; Berwyn and Eton - ( 8 staff reporting to me ) 
Planned, organized and directed all senior citizen programs 
Published annual Open House book and planned affair 
Planned trips, made reservations and promotion of trips 
Had monthly special events 
Had various fund raisers for improvements to center 
Provided seniors with prescription assistance by working with drug companies 
Assisted with Meals-On-Wheels 
Recruited instructors for different programs, ex. Thai Chi, Western Line Dancing, Low Impact Exercise 
Bi-weekly blood pressure checks by registered nurse 
Provided on site supervision of all classes, ex. wood carving, painting, genealogy, quilting as well as supervision of library and gift shop 
Recruited sponsors for Annual Open House and Holiday Event 
Attended all Senior Council Meetings and took minutes 
Hosted local TV program for seniors, informing them of upcoming events as well as interviewing special interest persons and groups 
Recruit, train and supervise all volunteers 
Prepare staff schedules, financial reports and budgets 
Keep accurate accounting records including building budget and payroll 
Passed Civil Servant Exam administered by City of Dearborn Heights 
Spoke at several different events and clubs to recruit new members 
 
Reason for leaving - Relocated to Estes Park, Colorado 
 
Manager - Pottery Barn, Troy, MI - 2 years ( 30 employees ) 
 
Reason for leaving - moved to Dearborn, MI, offered position with the City / higher wages 
 
Store Manager - Victoria's Secret, Troy, MI - 2 years - ( 25 employees ) 
 
Reason for leaving - District Manager left to go to Pottery Barn, offered me a position as store manager larger volume store 
 
Department Manager Fur Salon and then Lingerie - Nordstrom, Troy, MI - 3 years ( 50 employees ) 
 
Reason for leaving - recruited by Victoria's Secret for store manager position