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HOME IMPROVEMENT APPOINTMENT SETTER

"MARKETING" Construction - Real Estate - Automotive "SPECIALIST"

Oakland, CA

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Authorized to work in the US for any employer

Work Experience

HOME IMPROVEMENT APPOINTMENT SETTER

Armstrong Painting
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Emeryville, CA
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June 2014 to September 2015

- Cold Calling: Schedule Home Improvement Appointments from a data lead base 
- Quality Control Verification on all Appointments set, such as 
Products (painting, roofing or windows) verify age, size, homeownership and will both Homeowners be available for the estimate appointment, verify 
date and time of appointment and then Google address 
- Up sold addition home improvement services by phone.

FULL TIME COLLEGE STUDENT

Chabot College
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2013 to 2013

See Education below

BRANCH OPERATIONS MANAGER

Silverado Mortgage Emeryville
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Emeryville, CA
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2005 to 2012

- Managed daily administrative and sales operations of the Alameda Branch Office. 
- Recruited, Trained and Supervised 100+ Loan Officers and Real Estate Agents 
- Managed on site Telemarketing Call Center utilizing a $14,000 Predictive Dialer 
computerized telephone program; reaching over 200 homeowners per hour per phone line 
- Proactively analyzed various banks and lenders loan scenarios and rigid loan submission 
requirements. 
- Assembly of loan documents, input data entry and bank/lender placement of loan applications 
- Driven and focused on time sensitive loan packages and real estate sale deadlines

GENERAL SALES MANAGER

MAZ Auto Glass Center
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Emeryville, CA
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1998 to 2005

Emeryville Store; Supervised a total staff of 17 inside and mobile glass installers, and 8 inside sales 
representatives 
- Managed all of the daily operations of Emeryville store 
- Created a multitude of cost-effective marketing and advertising campaigns for all 4 stores 
That resulted in "Immediate Overnight Sales Success!" 
- Increased net profit from $200,000 to $1,430,000 million in less than 12 months 
- Year after increased net profit from $1.43 million to $2.3 million 
 
Being self-motivated and self-directed I generated a multitude of corporate automotive fleet and real estate property management accounts: 
 
- HOA & Property Management Companies (commercial and residential) 
- General Contractors (commercial and residential) 
- All Major Insurance Companies (fleet and real estate) 
- United States Post Office (buildings and fleet) 
- Pacific Bell Telephone now AT&T (fleet) 
- Alameda County Public Transportation aka AC Transit (fleet) 
- Pacific Gas & Electric (fleet) 
- East Bay Municipal Utility District aka EBMUD (fleet) 
- Coca Cola Bottling Co - Truck Fleet Services (fleet) 
- Pepsi Cola Bottling Co - Truck Fleet Services (fleet) 
- Practically all of the Auto Dealerships & Auto Repair Shops in the SF& East Bay Areas (fleet) 
- Yellow Cab and various other Taxi Companies (fleet) 
- Awarded a Lincoln Continental Automobile for exceeding the corporations sales goals

MARKETING MANAGER - CONSTRUCTION JOB ESTIMATOR

J&R Custom Builders
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Tampa, FL
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1994 to November 1998

Developed and implemented an effective and strategic marketing and advertising 
Campaigns promoting our services. TV/Radio Ads, Telemarketing, Internet, Shows & Events 
- Provide property owners (commercial and residential) with 
Remodeling estimates for: New Roofing, Windows, Roofing, 
HVAC, Kitchens, Baths, Room Additions, Vinyl Siding and Painting 
- Take design measurements; Design rough draft layout for all remodeling jobs to be done and present to property owner and John Margotta Owner of J&R Custom Builders 
- Estimate costs; parts, labor and materials 
- Provide property owner with current and up to date samples of material swatches 
- Write up a detailed remodeling estimated contract and get signature and down payment check

Education

Computer Applications

Chabot College Hayward
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Oakland, CA

Management & Supervision

Laney College Oakland
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Oakland, CA

Real Estate Buying & Selling Principles

Jim Welch School of R.E. Clearwater
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Clearwater, FL

Skills

MS Word (10+ years), Excel, Powerpoint (5 years), Excel (2 years), Salesforce, Salesforce (2 years)

Awards

Awarded a Lincoln Continental for Exceeding the Corporations Sales Goals

May 2003

Having created a strategic marketing and advertising campaign I increased sales from $200,000 net to profit to $1,430,000 during my first year of employment and my 2nd year from $1,430,000 to $2,300,000. The owner awarded me a Lincoln Continental

Certifications/Licenses

Bookkeeping and Accounting

East Bay Skills Center, Berkeley, CA

Additional Information

KEYWORDS: 
Branch Manager, Business Development Manager, Call Center Manager, Customer Service Manager, District Sales Manager, Events Manager, Executive Producer, Finance Manager, Fleet Service Manager, Front Desk Manager, General Sales Manager, Internet Sales Manager, Marketing Manager, Media Planner & Buyer, Office Manager, Operations Manager, Program Manager, Recruiting Manager, Regional Manager, Sales Director, Sales Manager, Sales & Marketing Manager, Senior Manager, Service Manager, Store Manager, Supervisor, and Training Manager positions.