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TSR

Customer Service/ Call Centers

Akron, OH

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I am interested in outbound/inbound call center or customer service work.

Authorized to work in the US for any employer

Work Experience

TSR

EBSCO Teleservice
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Akron, OH
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October 2010 to August 2014

-Make outbound calls to customers that receive current publication.  
-Verify and update information that is on file with the company.  
-Handle customer complaints and forward to supervisor if needed.

Housekeeper

Comfort Inn Suites
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Fairlawn, OH
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June 2013 to October 2013

Responsibilities 
-Greet guest, clean rooms for overnight stay 
-Change linen in rooms 
-Work in laundry room when needed 
-Work in Breakfast area when needed. 
-Relieve Front Desk person.

Batcher, Reports Specialist

IDMI
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Akron, OH
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October 2006 to October 2008

- Batch work that need to be keyed by data entry department. 
-Run reports for different clients and make sure that everything balances. 
- Find and fix account balancing problems.  
- File reports to be audited by auditors.

Education

Brown Mackie College
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Akron, OH

2006 to 2006