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Frank Sokolove

Technical Writer

Alexandria, VA

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• Seasoned professional with lengthy experience in technical documentation in a variety of fields (usually for government agencies), including computers, electronics, R&D, safety, and transportation. 
• Work to strengthen policy, logic, format, and flow of language, as well as substance, providing recommendations regarding user friendliness and targeting the audience.

Work Experience

Technical Writer

Siemens Government Services
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February 2011 to May 2011

Project Management Office

Washington Headquarters Services
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March 2009 to January 2011

Worked on a State Department contract, supporting the Project Management Office (PMO).documenting processes, standard operating procedures, and periodic progress reports. Worked with Project Managers; performed a quality control function on their products. 
Washington Headquarters Services (WHS) (the Pentagon) 03/2009-01/2011 
Technical Writer 
Worked for three successive contractor/employers (ending with Catapult Technology) on the Pentagon Washington Headquarters Services (WHS) ITMD contract. Wrote, edited, and reviewed technical and administrative documents. Created user input/response forms from MS Word and converted to Adobe Acrobat versions. 
Example topics: 
• Account/Asset Management, 
• ConOps, 
• Disaster Recovery, 
• eBusiness, 
• Failover procedures, 
• Classified Drives, 
• VIP Tickets, 
• Help Desk documents, 
• In and Out Processing series, 
• Operations, 
• Patch plans and procedures,  
• User and Administrator Guides

Technical Writer

TWD and Associates
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November 2008 to January 2009

Worked with the System Architect and other team members to produce system documentation on a Secret Service contract, the purpose of which was to base their system on the internet. Followed requirements of DHS 4300A, Sensitive Systems Handbook.

Sr. Technical Writer

Ross Technologies, Inc
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August 2006 to May 2007

HQ operations: critiqued the corporate website and provided some important comments regarding organization philosophy/policy, as well as grammar, navigation, and related issues. Created marketing materials and proposals, organized responses to RFPs, created quick-reference indexes to RFPs. Created a marketing database. Worked with new business unit, to create new business ideas to diversify and approach new security-related markets.

Sr. Technical Writer

Securities and Exchange Commission
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November 2005 to August 2006

Was responsible for documentation relating to their computer network system. 
Advanced Technology Systems, Inc. (ATS) 11/2005-08/2006 
Sr. Technical Writer 
Federal Air Marshals Service 
Was responsible for all documentation activity for this project. Completed the System Design Document (1200 pages), a highly technical, highly detailed description of the system under development. 
Architect of the Capitol project 
This project included the network infrastructure for the entire Architect of the Capitol campus, the Microsoft Domain Server Farm, Microsoft Exchange, the HelpDesk; Application Design; the Disaster Recovery Site, and disaster recovery strategies and procedures. Produced Patch Management Process documents, engineering and design documents, and other documents.

Sr. Technical Writer

Science Applications International Corporation (SAIC)
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November 2003 to November 2005

Architect of the Capitol project 
[As above, under ATS] 
Air National Guard Project 
Supported the Air National Guard's Active Directory Migration project in migrating the Air National Guard to a single Windows Server 2003 Active Directory domain. Produced Master Project Plan documents, Engineering and design documents, Deployment documents, and Test design and results documents.

Education

BA in Sociology

University of South Florida

Additional Information

Computer Proficiency: 
MS operating systems through Windows 7; applications including MS Word (through version7), Visio, and other members of the MS Office Suite - as well as MS Project, and others; Adobe Acrobat Professional.