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George Dix

Vice President/Chief Information Officer

Kansas City, MO

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Work Experience

Chief Information Officer (CIO)

Olathe Health System
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Olathe, KS
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December 2011 to Present

Olathe Health System is a multi-hospital system serving Johnson County, KS and surrounding Counties, outside the Kansas City Metro area. This indigenous healthcare startup thrived in native soil, growing from a modest 30-bed hospital in 1953 to a vital regional health network today that serves five counties through Olathe Medical Center, Miami County Medical Center, the 34 family care and specialty clinics of Olathe Medical Services, and a roster of more than 300 physicians and 2,600 employees The Olathe Medical Center campus includes partnerships with the Good Samaritan Society operating Cedar Lake Village, a CCRC, and Hoeger House, a unique short-term rehabilitation facility offering intensive therapy to aid recovery from strokes, surgery, or illnesses. 
 
Chief Information Officer 
Reporting to SVP, Finance, and a member of the Leadership team with responsibilities for Information Technology, including Information Systems, Telecommunications, and Clinical Engineering. Information Technology delivers services to the customers at Olathe Health System, with a combined staff of approximately 70 professionals, and an annual operating expense budget of 11 million, and FY11 Capital Projects of approximately 8 million.  
 
 Implemented Cerner Ambulatory EMR, and CPOE for Hospitals meeting all Phase 1 Meaningful Use Criteria, including Medical Device Integration with I-Bus and Care Aware / Vital Link 
 Completed Planning and Contract Pricing for Cerner EMPI, Enterprise Registration and Scheduling  
 Completed Planning and Contract Pricing for Cerner Ambulatory Revenue Cycle 
 Planning and analysis, including contracting for HIE Implementation 
 Planning and Project Management for Phase 3 Clinical projects for Surgery Intra-OP, Anesthesia, Care Plans 
 Completed New Information Technology Strategic Planning for 2012-2017 including quarterly Board Updates 
 Reorganized the IT staffing and Service Delivery Model to Improve Customer Satisfaction. 
 Implemented new Budget process and 5yr costs Performa structure for IT projects for FY12/FY13 budget

Vice President/Chief Information Officer

Cape Fear Valley Health System
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Fayetteville, NC
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November 2010 to June 2011

Cape Fear Valley Health System– Fayetteville, NC 
November 2010 to June 2011 
 
The 9th largest health system in the state, with more than 935,000 patient visits annually, Cape Fear Valley Health System is Cumberland County's largest non-government employer. Since 1956, we’ve grown from a 200-bed, one-building hospital to a regional health system with 765 beds, five hospitals, and primary care physician offices throughout Cumberland County and surrounding areas, including on of the largest Emergency Rooms in the state, with over 130,000 visits annually. Planned growth with new Health Campus in Hoke county, with a Health Pavilion and full service 43 bed hospital, and a CON application for 65 bed hospital on the Health Pavilion North campus.  
 
Vice President/Chief Information Officer 
Reporting to CEO, and a member of the senior executive team with responsibilities for Information Technology, including Information Systems, Telecommunications, and CMIO leadership. Information Technology delivers services to our customers at both Cape Fear Valley Medical Center, and also a range of technology services to several owned and managed hospitals in Eastern North Carolina with a combined staff of approximately 80 professionals, and an annual operating expense budget of 28 million, and FY11 Capital Projects of approximately 11 million.  
 
 Implementing Cerner Millennium upgrades with Classic Pathnet conversion with savings of 1 million annually.  
 Achieved significant discounts resulting in approximately 2-3 million from these Negotiations with Cerner  
 Completed 7 year Remote Hosting Agreement resulting in initial savings and sliding per user discounts  
 Developed timeline with aggressive implementation deliverables to achieve milestones by year end  
 Achieved significant leverage and additional contract terms with Siemens thru a Secondary Vendor Strategy  
 Completed Meaningful Use Project with Encore Consulting to analyze the data mapping of all Systems 
 Arranged second Encore engagement to review both Siemens and Cerner alternatives for CPOE and AARA 
 Implemented tiered IT Governance structure for both Financial and Clinical Systems leadership 
 Organized evaluations of Acute Revenue Cycle systems review between Soarian and Cerner systems 
 Implemented new Budget process and 5yr costs Performa structure for IT projects for FY12 budget process  
 Started implementation of detailed PMO structure with new Project Managers positions 
 Health Information Exchange planning with Fayetteville working with local VA hospital and Womack Hospital,

Vice President/Chief Information Officer, Borgess Health

Ascension Health Information Systems/Borgess Health
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Kalamazoo, MI
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August 2007 to November 2010

Ascension Health Information Systems/Borgess Health – Kalamazoo, MI 
August, 2007 to November 2010 
 
Ascension Health Information Services (AHIS) is a subsidiary organization of Ascension Health. With more than 1,100 associates, AHIS is one of the largest healthcare IT services companies in North America. Ascension Health created AHIS to make better use of System wide IT resources and to support achievement of the organization's Strategic Direction. Borgess Health includes more than 120 sites of care in 15 southern Michigan cities, as well as eight owned or affiliated hospitals, a nursing home, ambulatory care facilities, home health care, physician practices, managed care services, a cancer center and an air ambulance service. These Borgess Health members form a health care network that offers a complete continuum of services to the 1.1 million people living in 11 counties in southwest and south central Michigan.  
 
Vice President/Chief Information Officer, Borgess Health 
Dual Reporting to Borgess EVP and AHIS Regional CIO, Michigan. Member of the Borgess Executive Leadership Team and AHIS Senior Leadership Team for Michigan, with responsibilities for Information Technology, including Information Systems, Telecommunications, Tele-Health, and the CMIO. Information Technology delivers services to our customers at both Borgess Health and also a range of technology services to several affiliated hospitals in Western Michigan with a combined staff of approximately 125 professionals, including 45 technology associates outsourced thru CSC and a annual operating expense budget of 34 million. Borgess has historically been a best of breed environment, but in recent year implemented an Integrated Clinical Information Strategy centered on the Cerner Millennium solutions 
 
 Implemented shared governance structure with our sister facility, Our Lady of Lourdes for Cerner domain 
 Implemented Clinician Transformation with detailed clinical design and work flow with 160+ Clinicians 
 Completed replacement of our legacy systems with Cerner Clinical Systems on time and budget 
 Implemented Inter-disciplinary Plans of Care and began replacement of both legacy Laboratory and OB systems  
 Implemented pilot of limited CPOE in the ER for Lab and Radiology achieving State Hospital System Award 
 Design work with Clinicians and were working on full CPOE using Zynx content and full order sets. 
 Implemented Ambulatory Office Pilots with Personal Health Records with IQ Health, and Diabetes  
 Competed upgrade to Cerner MDBUS for clinical device connectivity with Phillips, Anesthesia and Vents 
 Implementing HIE connectivity utilizing Medicity Solutions with Michigan Health Connect Sub-state HIE.

SYTEM VICE PRESIDENT, INFORMATION TECHNOLOGY

CATHOLIC HEALTH INITATIVES
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Erlanger, KY
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July 2001 to September 2007

CATHOLIC HEALTH INITATIVES – Erlanger, KY  
July, 2001 to September 2007 
 
Catholic Health Initiatives, a $6.8 Billion, national not-for-profit health care organization comprised of 68 hospitals, 44 long-term care, assisted and independent living and residential facilities, located in 19 states, serving 68 rural and urban communities, making it one of the largest health care systems in the United States  
 
SYSTEM VICE PRESIDENT, INFORMATION TECHNOLOGY  
Dual Reporting to System SVP/CIO and System SVP, Operations Erlanger Group, Member of the National IT Leadership Team, assigned to Northern KY Operations team, supporting 16 Acute Care Hospitals, in five States with Net Patient Services Revenue $2.5 Billion, including 3 Joint Operating Agreements.  
 
 Collaborate with these facilities to define, develop and implement information technology solutions  
 Facilitate the sharing of best practices across the system and participates in the development of standards 
 Negotiated National agreements for CHI for Cerner, McKesson, and NDC.  
 Participated in National Planning and Selection for Advanced Clinical Information Systems with Cerner

SENIOR VICE PRESIDENT/CHIEF INFORMATION OFFICER

HAYS MEDICAL CENTER
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Hays, KS
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December 1995 to July 2001

HAYS MEDICAL CENTER - Hays, Kansas 
December, 1995 to July, 2001 
 
Hays Medical Center (HMC) in conjunction with Great Plains Health Alliance (GPHA) and 39 rural hospitals in Rural Kansas formed the High Plains Medical Information Network (HPMIN), including over 1200 acute beds. HMC through HPMIN provides Information Technologies to these facilities and Central Plains Lab, with revenues of 1.6 million.  
 
SENIOR VICE PRESIDENT/CHIEF INFORMATION OFFICER  
Member of the Executive Leadership Team, with responsibilities for Information Technology, including Information Systems, Telecommunications, Health Information Management, and Tele-Medicine.  
 Developed Implementation Plan to install SMS MS4 Applications for all 39 Network Hospitals in 30-months 
 Created Data Administration Committee to facilitate standardizing data structures and tables 
 Completed Initial 10 Hospitals, including HMC, within 15 months.  
 Increased Revenues by adding 9 new hospitals to HPMIN Network.  
 Structured and coordinated Network Advisory Group of Network Hospital CEOs for HPMIN 
 Created Information Technology Strategic Plan for HMC and Medical Network. 
 Designed and implemented Enterprise Wide-Area Network for 40 sites in Kansas, Nebraska, and Colorado 
 Managed Clinical Information System selection process with Regional Selection Committee 
 Directed Implementation Project for Cerner Millennium  
 Member of Board Executive Committee for Central Plains Laboratories, a Regional Commercial Laboratory 
 Managed RFP and Selection process for Tele-medicine project to standardize equipment

Director Information Systems

COLUMBUS-CABRINI HEALTH SYSTEM
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Chicago, IL
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January 1987 to December 1995

A multi-hospital organization comprised of three acute care facilities with 600 beds, serving 27,000 inpatients, 140,000 outpatients along with a medical network of 9 owned and operated physician practices serving over 77,000 visits.

DIRECTOR

COLUMBUS-CABRINI HEALTH SYSTEM
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Chicago, IL
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January 1987 to December 1995

COLUMBUS-CABRINI HEALTH SYSTEM - Chicago. Illinois 
January, 1987 to December, 1995 
A multi-hospital organization comprised of three acute care facilities with 600 beds, serving 27,000 inpatients, 140,000 outpatients along with a medical network of 9 owned and operated physician practices serving over 77,000 visits. 
 
DIRECTOR, INFORMATION SERVICES - May, 1990 - December, 1995 
Reporting to Chief Financial Officer and responsible for combined IS and Tele-communications staff of 50 including annual operating budgets of 4 million.  
 
 Coordinated and ran the Information Systems Steering Committee comprised of executive management. 
 Organized and expanded the Information Systems function for better management and accountability structures. 
 Developed update to the Five-Year Information Systems Strategic Plan.  
 Managed implementation of ADT/AR and financial systems for acquired hospital in an eight-week time frame. 
 Designed and implemented Enterprise Wide Area Network, serving 12 remote locations 
 
INTERIM DIRECTOR, PATIENT FINANCIAL SERVICES - January, 1993 - May, 1993  
 Managed Business Office in addition to Information Services for five months while new director was recruited.  
 Implemented Automated Collection and Follow-up Systems and recruited new management team.  
 Increased Cash collections by 10 million dollars over the prior year during the Health Charge engagement.  
 
ASSISTANT DIRECTOR, SYSTEMS AND PROGRAMMING - January, 1987 - May, 1990 
Reporting to Director, Information Systems and responsible for Application Programming, Technical Services and Quality Assurance areas.  
 Coordinated efforts and managed preparation of a comprehensive RFP for Hospital Information System

INTERIM DIRECTOR

COLUMBUS-CABRINI HEALTH SYSTEM
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January 1993 to May 1993

Managed Business Office in addition to Information Services for five months while new director was being recruited. Implemented Automated Collection and Follow-up Systems and recruited new management team for department. Cash collections increased by 10 million dollars over the prior year during the Health Charge engagement.

ASSISTANT DIRECTOR, SYSTEMS AND PROGRAMMING

COLUMBUS-CABRINI HEALTH SYSTEM
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January 1987 to May 1990

Reporting to Director, Information Systems and responsible for Application Programming, Technical Services and Quality Assurance areas. Coordinated efforts and managed preparation of a comprehensive RFP for a fully integrated Hospital Information System to replace existing Unisys systems (BHIS).

MANAGER, TECHNICAL SERVICES

MICHAEL REESE HOSPITAL AND MEDICAL CENTER
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May 1984 to January 1987

Responsible for staff of 15 including Software and Hardware Systems Specialist 
Specialists, Hardware Maintenance Supervisor, Equipment Technicians and Systems Administration. Decentralized data entry to various areas of Financial Operations. Developed new automated system for report distribution. Coordinated design of data center expansion and installation planning for 3090-140E. 
 
SOFTWARE SYSTEMS SPECIALIST 
Responsible for improvements in CICS functional environment including installation of IRC.

SOFTWARE SUPPORT REPRESENTATIVE

UCCEL CORPORATION (fka University Computing Company)
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October 1980 to May 1984

Provided technical assistance to applications support groups primarily on a pre-sales basis to insure product compatibility with varied hardware and software environments. 
TECHNICAL SERVICE REPRESENTATIVE 
Provided technical support to application product groups.. 
CUSTOMER SERVICE REPRESENTATIVE 
Coordinated efforts for client related problems, product installation and internal testing.

SYSTEMS PROGRAMMER

NORTHWEST FEDERAL SAVINGS AND LOAN ASSOCIATION
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January 1980 to October 1980

Responsible for full support and implementation of the General Ledger package by UCC. Installed and implemented CICS/VS, including development of standards and procedures.

SYSTEMS PROGRAMMER TRAINEE

U.S. GYPSUM CORPORATION
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February 1979 to January 1980

Installed on-line Panvalet, DMS, and Easytrieve Systems, and supported CICS/VS. 
PROGRAMMER 
Maintained and enhanced the Billing and Accounts Receivable System.

PROGRAMMER

NORTHWEST FEDERAL SAVINGS AND LOAN ASSOCIATION
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November 1977 to January 1979

Responsible for new development and maintenance of various banking applications.

Education

MBA

University of Colorado at Denver -
Denver, CO

July 2000

Skills

Cerner, Siemens MS4, Lawson, PMO, Meditech