Union City, GA
Typing: 45 wpm, All Windows applications, POS Restaurant System
February 2013 to May 2013
Greet , ring up . Stock shelves , count inventory
November 2011 to September 2012
Greet customers, Ring up orders, Answer Phones, Clean, Handle Money.
Front Desk Agent
June 2010 to November 2010
Duties include: Welcoming guests and accurately verifying all information during the check in process and following up during check out. Also responsible for maintaining accuracy and accountability of payment verification, process of deposits, and exchange of currency. Responsibilities also include assisting guests with safety deposit boxes and posting miscellaneous charges.
September 2009 to May 2010
Duties include: Greeting and serving customers, cold & hot food preparation, stocking counters and steam table, and maintaining sanitation standards. Also responsible for collecting cash, checks, or charge payment from guest.
Customer Service Specialist
March 2008 to June 2009
Duties included: Answering multi-line phone system. Explaining costs, printing guidelines, etc.. to potential clients. Addressing customer complaints and concerns. Accurately recording custom Tshirt orders and relaying the appropriate information to printers. Primarily responsible for consistently delivering dynamic customer service to each customer.
Server & Lead Food Runner
May 2008 to August 2008
Duties included: Timely and efficient execution of service standards during high volume periods. Responsible for front of the house set up, advertising and displaying daily specials. Also responsible for training new employees.