January 2013 to Present
• Operate telephone switchboard, screen, forward calls, providing information, taking messages, and scheduling appointments.
• Receiving payments and record receipts for services.
• Listen and resolve complaints from customers
November 2008 to November 2009
Interacted with kids and their parents
• Managed and utilized the cash register
• Answered phones when necessary
June 2008 to August 2008
• Filed, scanned, & organized important company documents
• Distributed mail occasionally
• Answered phones and delivered messages to designated staff
• Collaborated with staff on major project transferring extensive data files from paper to electronic
• Assisted secretaries in other departments
Associates of Science in Biology
Dentrix Software, Microsoft Word, Excel, Power Point, and Access, EKG, Phlebotomy