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Jacqueline Berko

Receptionist - ARIYANA DENTAL

Brooklyn, NY

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Work Experience

Receptionist

ARIYANA DENTAL
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Brooklyn, NY
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January 2013 to Present

Client Relations 
• Operate telephone switchboard, screen, forward calls, providing information, taking messages, and scheduling appointments. 
• Receiving payments and record receipts for services. 
• Listen and resolve complaints from customers

Sales Associate

GAP
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New York, NY
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November 2008 to November 2009

Interacted with kids and their parents 
• Managed and utilized the cash register 
• Answered phones when necessary

Internship

AIG Insurance Company
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New York, NY
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June 2008 to August 2008

Junior Secretary 
• Filed, scanned, & organized important company documents 
• Distributed mail occasionally 
• Answered phones and delivered messages to designated staff 
• Collaborated with staff on major project transferring extensive data files from paper to electronic 
• Assisted secretaries in other departments

Education

Associates of Science in Biology

Medgar Evers College-CUNY -
Brooklyn, NY

Additional Information

SKILLS 
Dentrix Software, Microsoft Word, Excel, Power Point, and Access, EKG, Phlebotomy