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James Berg

AREA MANAGER - HOME IMPROVEMENT ADVISORS

Fremont, NE

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To obtain a long term position in a quality retail environment where I can both utilize and expand my knowledge and skills

Work Experience

AREA MANAGER - HOME IMPROVEMENT ADVISORS

SEARS
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Longwood, FL
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November 2012 to November 2013

Responsible for staff recruitment and training of a responsible and productive marketing team. 
Responsibilities included 
* Responsible for achieving or exceeding budgeted staffing hours, productivity, confirmation, and net revenue in order to meet program budget 
* Responsible for establishing and building relationships with the retail store management and associates within assigned 9 store area 
* Manage, hire, train and motivate a team of In Store Marketers 
* Monitor weekly Reports for performance of team members 
* Communicate regularly with District Manager to target areas for staffing needs to meet staffing goals 
* Utilize competency based interviewing skills, motivational techniques 
* Complete Performance Appraisals for team members 
* Manage team member's schedules and timekeeping 
* Ensure all administrative functions are completed in an accurate and timely manner 
* Partner with Human Resources with annual training, monitoring compliance 
* Develop and implement incentive programs, e.g., contest, rewards, recognition to motivate high team performance 
* Set-up and attend non-store marketing events, e.g., Home shows, Fairs

FIELD MANAGER

THE PET ZONE
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Amsterdam, NY
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January 2012 to November 2012

Responsible for driving sales, profits through the management of store personnel. 
Responsibilities included 
* Responsible for driving sales, profits through the supervision of store management personnel within a designated 3 store territory. 
* Oversee the weekly and monthly operations of a 3 store territory. 
* Track and report weekly/monthly on profit/loss for 3 store territory to ensure that all productivity numbers, sales, and budgets are consistently met in stores 
* Administer company policies 
* Maintain consistency across store locations 
* Establish and maintain positive customer relationships 
* Manage merchandising and animal husbandry standards compliance 
* Work with store vet on the specific health of the animals 
* Manage USDA and individual state standards compliance in stores 
* Recognize and react to trends 
* Manage team member's timekeeping

DISTRICT MANAGER

THE PET COMPANY
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New Windsor, NY
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August 2006 to December 2011

Responsible for driving sales, profits and effectively lead trade execution through management personnel within a designated 12 store district. 
Responsibilities included 
* Communicate weekly goals and assignments to Area Manager and Store Managers 
* Overseeing the weekly and monthly operations of a 12 store district within 3 states 
* Conduct daily phone check-ins with all Store managers to better understand and problem solve around daily store-level performance 
* Conduct biweekly store visits and store management discussions, including some unannounced 
* Recruitment, training, developing and evaluating Area Managers and Store Management 
* Coaching, developing and encouraging excellence from a diverse management team 
* Communicate regularly with store managers to target areas for staffing needs 
* Management of profit/loss reports to ensure that all productivity numbers, sales, and budgets are consistently met in designated district. 
* Sales, profit and operational expenses for designated district. 
* Monitor merchandising and animal husbandry standards compliance in stores 
* Manage USDA and individual state standards compliance in stores 
* Communicate with individual store vets on the general health of the animals 
* Work with vendors on new products and product lines 
* Administer company policies to individual stores 
* Maintain consistency across store locations 
* Address and develop action plans for underperforming stores with the Vice President of Operations 
* Set up new stores and closing of non performing stores 
* Recruitment, training of new team members for new and struggling stores with other members of a startup and compliance crew 
* Reported directly to the Vice President of Operations any sale, standards or operational issues

AREA MANAGER

THE PET COMPANY
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March 2004 to August 2006

STORE MANAGER

THE PET COMPANY
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July 2000 to March 2004

ASSISTANT MANAGER

THE PET COMPANY
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September 1998 to July 2000

SALES ASSOCIATE

THE PET COMPANY
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September 1997 to September 1998

Education

ASSOCIATES in SCIENCE

BERKSHIRE COMMUNITY COLLEGE -
Pittsfield, MA

June 2000