Janan Alpar
Accounts Receivable Specialist
Thornton, CO
ESI Lawson, Excel Mircrosoft Word 2007
Docuware Access Jenark RightCad Sanitas 10-key
Quickbooks AS400 HTML
Customer Service Training: Conflict Management, Effective Listening
Advanced Interpersonal Communication
Work Experience
Accounts Receivable Specialist
August 2005 to November 2011
Customer service, phones, ability to research and resolve problem accounts. Processing closings (new sales, resale and builder-to-builder sales). Posting of closing checks. Posting of daily Deposits. Cash Handling. Bank Deposits. Processing monthly AR for each association assigned. Upkeep of individual homeowner files on a monthly basis. Filing and releasing liens. Verifying legal fees for delinquent accounts. Liaison between Association and attorney for Associations to regards to delinquent accounts' Posting fine charges. Contract court appearances regarding delinquency, covenant, or other matters.
Office Assistant/Receivables
June 1996 to July 2005
Responsible for all billing, parole. Accounting. Phones. Ran spreadsheets, product research and maintained budget in the department. Entailed strong customer services contact and skills. Data entry, worked ageing report. Ran accounts receivables records by posting and applying payments to outstanding invoices and credit memos. Reconcile customer payments by auditing and processing complex remittance over payments, short payment disputants. Worked directly with all distributors. Placed orders, investigated overdue orders and invoice discrepancies, strong communication with employees on the field. Ran monthly safety meetings.
Reference available on request.
Education
Certificate
1991
1989
Skills
: Interact with customers in an efficient, friendly manner. Work well with others, even under high pressure. Analyze, identify, and resolve customer problems. Maintain a calm demeanor and facilitate solutions for challenging customers. Ability to research, Organizational skills. Ability to meet deadlines and prioritize. Ability to adapt to change.
Additional Information
Skills: Interact with customers in an efficient, friendly manner. Work well with others, even under high pressure. Analyze, identify, and resolve customer problems. Maintain a calm demeanor and facilitate solutions for challenging customers. Ability to research, Organizational skills. Ability to meet deadlines and prioritize. Ability to adapt to change.
