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Jennifer Griffin

Customer Service Representative

Mesa, AZ

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Authorized to work in the US for any employer

Work Experience

Customer Service Representative

RC Cabinets
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Tempe, AZ
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September 2006 to December 2007

Assist customers with products and services based on their need 
• Resolved customer complaints and billing conflicts. 
• Recommend products and services to customers that align with monthly company objectives. 
• Established customer relations between different entities within the company 
• Provide extraordinary customer service to internal and external customers 
• Responsible for scheduling appointments and maintaining service calendars for technicians

Administrative Assistant

Diversified Support Services
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Phoenix, AZ
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February 2005 to November 2005

Prepare, record, and proofread interoffice memos 
• Responsible for record keeping and ordering office supplies 
• Answer the front office multi-line phone and completed general office duties 
• Tracked inventory

Office Manager

Beus Draper Concrete
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Mesa, AZ
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February 2004 to February 2005

Answer the front office multi-line phone and completed general office duties 
• Maintain and order specific products from manufactures according to business needs 
• Handled billing and collections inquiries 
• Accounting and bookkeeping, handled timecards and payroll

Education

A.A. in Management

Lamson College

2004

Diploma

Dobson High School

2001